If you repair Apple watch series 1 will you get dual core replacement ?

Discussion in 'Apple Watch' started by riekl, Sep 26, 2016.

  1. riekl macrumors newbie

    Joined:
    Feb 20, 2008
    #1
    I've got an original Series 1 with applecare, its pretty badly scratched up and i've been thinking of taking it in for replacement under the warranty. If I do this now that series 1's are dual core models will I get one of those ?
     
  2. Julien, Sep 26, 2016
    Last edited: Sep 26, 2016

    Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #2
    The Series 1 uses a dual core so the answer is yes, the Seres 1 would be replaced by a Series 1.

    Looks like you are mistaking and have an S0 since the S1 is only a couple of days old. So the answer is you get what you got.

    http://www.apple.com/apple-watch-series-1/


    NEXT: Will Apple replace my Sport with an Edition?:D:D
     
  3. caelius macrumors regular

    caelius

    Joined:
    Dec 31, 2015
    Location:
    Innsbruck, Austria
    #3
    AppleCare+ doesn't cover purely cosmetic damage, you probably won't get a replacement if it's only "scratched up".
     
  4. oftheheavens macrumors 68000

    Joined:
    Jul 9, 2008
    Location:
    cherry point
    #4
    This is completely false. AppleCare+ will replace the watch for whatever reason you want up to 2 times for $69 each time. After that it won't replace it for cosmetic damage. I just replaced my S0 due to a scratched screen so I could gift it to someone for xmas after i got my new black SS with link S2 on launch day. I even had them send me the new one before I sent in the old one.
     
  5. gigaguy macrumors 65816

    Joined:
    Apr 19, 2010
    Location:
    USA
    #5
    True. Lots of people selling their 2015 watches and calling them Series 1. Apple could have avoided confusion with names like Series 2 and Series 2G or some such.
     
  6. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #6
    From AC+ terms and conditions:

    "(v) The Plan does not apply to cosmetic damage to the Covered Equipment, including but not limited to scratches and dents that do not otherwise affect the functionality of the Covered Equipment."

    A scratched screen affects the functionality of the AW. Normal wear and tear on the body (or elsewhere) doesn't. We do not know what the OP meant by "badly scratched up."
     
  7. oftheheavens macrumors 68000

    Joined:
    Jul 9, 2008
    Location:
    cherry point
    #7
    well I have never had an issue getting anything from iPhones to applewatches replaces purely due to cosmetic damages and when AppleCare+ was almost up I wanted to get a replacement so I could sell a flawless phone (this doesn't happen anymore as I just give the phone back to tmobile and grab the latest one). If a service rep ever told me now and cited the paragraph above I would smash the crap out of it while they were on the phone and be like "oh no I just accidentally fell and smashed it" lol.
     
  8. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #8
    That's called fraud. Lenient Apple Store employees and too many people swapping out when they feel like a new replacement is exactly why Apple has jacked up the AC+ deductible over time. Remember that the iPhone deductible used to be $49. They bumped it up to $79 then $99.
     
  9. oftheheavens macrumors 68000

    Joined:
    Jul 9, 2008
    Location:
    cherry point
    #9
    It's only fraud if I am trying to get it replaced without payment in my opinion. I paid for insurance I should be able to use it how i see fit if a repair is warranted. Like a car, if you came home and it was all scratched up but you didn't know why the insurance company (those that are worth crud I imagine) will pay for "accidental" damage minus the deductible usually at least 1 time per year. Is that fraud to call you insurance company to get it fixed?

    I buy applecare+ for the accidental damage coverage and that is it. I didn't even buy it on this years iPhone because of how resistant to accidental damage they have made it. If i break it, it is on me. I won't be calling apple trying to get a free phone because I chose not to get insurance.

    Anyway, I called about my watch and told them exactly what was wrong with it. No bs, no lies, just told them there was a scratch from corner to corner and I would like to use my AC+ to get it replaced. They quickly sent me out another one and I sent mine back. No hassle from apple what so ever.
     
  10. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #10
    My response was to the part of your post that I have bolded:
    "If a service rep ever told me now and cited the paragraph above I would smash the crap out of it while they were on the phone and be like "oh no I just accidentally fell and smashed it" lol"

    Likewise, deliberately crashing your car in order to collect on the insurance is considered fraud.

    We're talking about two different things so don't mix the two up.
     
  11. Shanghaichica macrumors 603

    Shanghaichica

    Joined:
    Apr 8, 2013
    Location:
    UK
    #11
    The OP said they wanted it replaced under the warranty. They didn't mention Apple care +.

    Not that the warranty would cover physical wear.
     
  12. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #12
    When people say Applecare, they meant AC+. Nobody is able to replace "badly scratched up" AW under the standard warranty anyway. I think that's clear from the context.

    For clarification:

    Standard warranty: Mandatory one-year warranty that comes with your device (at least in the US)

    AppleCare: Extends the standard warranty and 90-day phone support into the 2nd year

    AppleCare+: Same as AppleCare but with accidental damage coverage

    You can no longer get AppleCare with iPhone, AW, etc.
     
  13. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #13
    The OP also said they had a Series 1.:eek: So I bet they also have AppleCare+ and just didn't name it correctly. ;)
     

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