images not printing... FIXED

Discussion in 'macOS High Sierra (10.13)' started by fisherking, Jan 12, 2018.

  1. fisherking macrumors 603

    fisherking

    Joined:
    Jul 16, 2010
    Location:
    ny somewhere
    #1
    my business partner is on a macbook air, running high sierra. she's printed before in HS. but a few days ago, went to print a pdf, and it looked like ink smearing.

    we tested a number of things. printing in preview, acrobat reader, word. in every case, text prints fine, but images either don't print at all, or print as a black box.

    i tried a test user account; same thing. so a 'global' issue.

    her husband uses the same printer without issue.

    am having her run the 10.13.2 combo update, but... anyone? any ideas? suggestions? anyone else have this issue?
     
  2. fisherking thread starter macrumors 603

    fisherking

    Joined:
    Jul 16, 2010
    Location:
    ny somewhere
    #2
    fwiw, we re-installed the canon driver, and all is well.
     

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