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Yebubbleman

macrumors 603
Original poster
May 20, 2010
6,025
2,617
Los Angeles, CA
I have a 2017 12" Retina MacBook that I bought to use to beta test macOS Big Sur over the summer and up until its launch in November. I'm getting ready to sell it (sidenote: PM me if you're interested in this machine). When I boot to Internet Recovery (the version of Internet Recovery that boots the latest supported macOS release and not the earliest available macOS release for that specific Mac), I get the Catalina recovery environment and not the Big Sur one. Even stranger: this machine was booting, as recently as two weeks ago, to the Big Sur recovery environment and performed reinstallations with no problem.

Does anyone have any insight as to why Catalina is the OS that I'm booting here? Is there a compatibility hold on Big Sur for the 2017 12" Retina MacBook that I'm not aware of. Or did Apple take down their Big Sur 11.0.1 Recovery image without remembering to put up a Recovery image for Big Sur 11.1?

For what it's worth, I had this issue with both 11.0.1 installed and with 11.1 installed.

Also, when booted to the Catalina Recovery (Internet Recovery) image, I can't seem to wipe the internal drive. Like, I'll click the flashing blue buttons to erase the drive and format it as APFS and when I click it, nothing happens (like, the dialogue box doesn't go away, it's just as though I didn't click the button). Same goes for if I select to format as macOS Extended (Journaled)".

Anyway, if anyone has insight as to what's going on here, I'd greatly appreciate it! Would like to get this thing either sold or put up on eBay in short order.
 
It looks like when I boot to the Internet Recovery that loads the earliest available OS for this Mac, I get macOS High Sierra and I don't have issues with Disk Utility and formatting the drive. Another reason to add to the super long list of why I utterly loathe Catalina.
 
Having this issue on a 2013 MacBook Air now as well. And, again, it blows because the Disk Utility in the Catalina Recovery image that gets pushed via Internet Recovery doesn't want to erase the drive. The button just does nothing and the dialogue just sits there.

I get that Apple REALLY wants to be rid of Internet Recovery (given that Apple Silicon Macs eschew the ability altogether), but could they at least not have it push out the OS before the current when one invokes the version of it designed to boot the current OS? Especially when that OS prior to the current is Catalina with a Disk Utility that DOES NOT WANT TO ERASE MY DISK.
 
I'm wondering (and really hoping) that this isn't happening on still-sold T2 Intel Macs, especially since I'm imminently buying one of those.
 
Having this issue on a 2013 MacBook Air now as well. And, again, it blows because the Disk Utility in the Catalina Recovery image that gets pushed via Internet Recovery doesn't want to erase the drive. The button just does nothing and the dialogue just sits there.
Make sure that you have "show all devices" selected in Catalina Disk Utility and that you're trying to erase the top level of the disk, not one of the containers or volumes in it.
 
Make sure that you have "show all devices" selected in Catalina Disk Utility and that you're trying to erase the top level of the disk, not one of the containers or volumes in it.
Yup! Did that. Literally when I click the blue "Erase" button, nothing happens. Click the same button when booted to the macOS High Sierra Internet Recovery OS image (on, what I'd assume is an otherwise virtually identical Disk Utility), it works. Mind you, that's on the 2017 12" Retina MacBook where High Sierra is the oldest available Internet Recovery OS for that Mac. On the Airs, it's OS X Mountain Lion, so APFS is out of the question and I'm using the more classic pre-El-Capitan Disk Utility.
 
Yup! Did that. Literally when I click the blue "Erase" button, nothing happens. Click the same button when booted to the macOS High Sierra Internet Recovery OS image (on, what I'd assume is an otherwise virtually identical Disk Utility), it works. Mind you, that's on the 2017 12" Retina MacBook where High Sierra is the oldest available Internet Recovery OS for that Mac. On the Airs, it's OS X Mountain Lion, so APFS is out of the question and I'm using the more classic pre-El-Capitan Disk Utility.
And by "nothing happens" I mean, I get no error message and the dialog box doesn't go away. Literally it sees my click (as the button does visually react to my click), but nothing else happens.
 
but....why?
I mean, why not simply create an usb installer with big sur? really....don't want to be rude, but I don't understand why wasting so much time when there is solution #2 that is faster.....
 
but....why?
I mean, why not simply create an usb installer with big sur? really....don't want to be rude, but I don't understand why wasting so much time when there is solution #2 that is faster.....
Well, that's the thing. If I'm given the latest OS, it's actually faster and easier to just use Internet Recovery. In this case I'm not, for whatever reason and it's boggling my mind as to why. Plus, having to keep the thumb drive up to date can be a bit of a chore (also, if we're really being honest, I need to order more thumb drives).
 
I have a 2017 12" Retina MacBook that I bought to use to beta test macOS Big Sur over the summer and up until its launch in November. I'm getting ready to sell it (sidenote: PM me if you're interested in this machine). When I boot to Internet Recovery (the version of Internet Recovery that boots the latest supported macOS release and not the earliest available macOS release for that specific Mac), I get the Catalina recovery environment and not the Big Sur one. Even stranger: this machine was booting, as recently as two weeks ago, to the Big Sur recovery environment and performed reinstallations with no problem.

Does anyone have any insight as to why Catalina is the OS that I'm booting here? Is there a compatibility hold on Big Sur for the 2017 12" Retina MacBook that I'm not aware of. Or did Apple take down their Big Sur 11.0.1 Recovery image without remembering to put up a Recovery image for Big Sur 11.1?

For what it's worth, I had this issue with both 11.0.1 installed and with 11.1 installed.

Also, when booted to the Catalina Recovery (Internet Recovery) image, I can't seem to wipe the internal drive. Like, I'll click the flashing blue buttons to erase the drive and format it as APFS and when I click it, nothing happens (like, the dialogue box doesn't go away, it's just as though I didn't click the button). Same goes for if I select to format as macOS Extended (Journaled)".

Anyway, if anyone has insight as to what's going on here, I'd greatly appreciate it! Would like to get this thing either sold or put up on eBay in short order.

This actually happened to me a few days ago with the exact same machine - 2017 MacBook 12". I was erasing it for my daughter's use, and High Sierra was all that was available to me via Internet Recovery.

In fact, Internet Recovery was actually behaving badly for a while... it got stuck on the spinning globe for 8+ hours!

Ultimately, I did do fresh install via a USB installer with 11.1. But I think that is "level 2"-type resolution and I wish Apple would fix whatever was causing the problem. Not everyone is going to have a USB drive handy, and even creating a USB installer has a few quirks/tricks that I'm sure Apple would prefer to avoid. Which is why Internet Recovery is so useful. Once you get to the screen, it's (typically) hard for things to go wrong.
 
And by "nothing happens" I mean, I get no error message and the dialog box doesn't go away. Literally it sees my click (as the button does visually react to my click), but nothing else happens.
First, make sure that all volumes and containers on the disk are unmounted. I have worked around this problem by changing the partition options and selecting HFS+ and then reformatting as APFS or by selecting MBR and FAT as the partition and formatting options and then selecting GUID/APFS.
 
I have a 2017 12" Retina MacBook that I bought to use to beta test macOS Big Sur over the summer and up until its launch in November. I'm getting ready to sell it (sidenote: PM me if you're interested in this machine). When I boot to Internet Recovery (the version of Internet Recovery that boots the latest supported macOS release and not the earliest available macOS release for that specific Mac), I get the Catalina recovery environment and not the Big Sur one. Even stranger: this machine was booting, as recently as two weeks ago, to the Big Sur recovery environment and performed reinstallations with no problem.

Does anyone have any insight as to why Catalina is the OS that I'm booting here? Is there a compatibility hold on Big Sur for the 2017 12" Retina MacBook that I'm not aware of. Or did Apple take down their Big Sur 11.0.1 Recovery image without remembering to put up a Recovery image for Big Sur 11.1?

For what it's worth, I had this issue with both 11.0.1 installed and with 11.1 installed.

Also, when booted to the Catalina Recovery (Internet Recovery) image, I can't seem to wipe the internal drive. Like, I'll click the flashing blue buttons to erase the drive and format it as APFS and when I click it, nothing happens (like, the dialogue box doesn't go away, it's just as though I didn't click the button). Same goes for if I select to format as macOS Extended (Journaled)".

Anyway, if anyone has insight as to what's going on here, I'd greatly appreciate it! Would like to get this thing either sold or put up on eBay in short order.
Hey can you take a look at This thread ? Did I described the same issue as you ?
 
i have an old 250gb laptop drive.....partitioned it in 3 parts, and put big sur, catalina and mojave installers on each partition. that drive stay "always there" (what else could it be usefull for :):) ? )
for creating the installer I use install disk creator, which is the simplest software on the planet. just choose the source installer (downloaded from apple) and the target partition of the usb-attached drive.....


time required: 1 minute to take the drive out of the box and connect it to mac + 20 minutes to download the installer (this depends obviously on your internet speed) + 5 minutes to create the installer with that software.

I can do this every time I feel to update the single installers and why I am doing other thing.....If apple servers are slow no problem.....but when I have my disks everything is ready, without problems.....

Internet recovery....no thanks.....download could be slow.....or stop for whatever reason......

But, of course, Is is just my opinion......
 
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i have an old 250gb laptop drive.....partitioned it in 3 parts, and put big sur, catalina and mojave installers on each partition. that drive stay "always there" (what else could it be usefull for :):) ? )
for creating the installer I use install disk creator, which is the simplest software on the planet. just choose the source installer (downloaded from apple) and the target partition of the usb-attached drive.....


time required: 1 minute to take the drive out of the box and connect it to mac + 20 minutes to download the installer (this depends obviously on your internet speed) + 5 minutes to create the installer with that software.

I can do this every time I feel to update the single installers and why I am doing other thing.....If apple servers are slow no problem.....but when I have my disks everything is ready, without problems.....

Internet recovery....no thanks.....download could be slow.....or stop for whatever reason......

But, of course, Is is just my opinion......
I don’t think a download installer works in perpetuity. I think Apple blocks ones that are older than a few weeks. Which means you’re downloading again which isn’t a lot different than internet recovery.
 
there is an input to digit in terminal for this question.....
it is like "set date to...." and it will work for older installers.....
 
This actually happened to me a few days ago with the exact same machine - 2017 MacBook 12". I was erasing it for my daughter's use, and High Sierra was all that was available to me via Internet Recovery.

I get High Sierra on that Mac by doing Shift-Command-Option-R, which is the NEW startup modifier combo (since 10.12.4) for booting the oldest available OS for a given Mac. When I do Command-Option-R, I get Catalina, where I was previously getting version 11.0.1 of Big Sur.

In fact, Internet Recovery was actually behaving badly for a while... it got stuck on the spinning globe for 8+ hours!

Ultimately, I did do fresh install via a USB installer with 11.1. But I think that is "level 2"-type resolution and I wish Apple would fix whatever was causing the problem.

I agree. It seems like this started around the time of 11.1's release. As though Apple replaced the Internet Recovery image for 11.0.1 with 10.15.7 instead of one for 11.1 like they should've. This doesn't seem like an issue with our hardware, but rather something on Apple's back-end. I'm kind of wondering where I should direct my complaint to. It'd be one thing if I cared to install Catalina on anything that didn't already have it, but really, doesn't do anything for me at this point (I'd much rather be on either Big Sur or Mojave).

Not everyone is going to have a USB drive handy, and even creating a USB installer has a few quirks/tricks that I'm sure Apple would prefer to avoid. Which is why Internet Recovery is so useful. Once you get to the screen, it's (typically) hard for things to go wrong.

I completely agree. When I'm working an IT job in a Mac environment, having a USB stick is great when dealing with pre-T2 Macs that I don't want to change security settings for. Similarly, with Apple Silicon Macs settings being on a per OS container basis rather than being system-wide, having a USB stick is great then too. But when it's a one-off and I'm trying to just get one machine ready for eBay or one machine restored to the latest, I don't want to have to sacrifice a thumb drive, especially if I'm not installing an older OS release (i.e. Mojave). Like, give me my express ticket to 11.1 please.


First, make sure that all volumes and containers on the disk are unmounted. I have worked around this problem by changing the partition options and selecting HFS+ and then reformatting as APFS or by selecting MBR and FAT as the partition and formatting options and then selecting GUID/APFS.

Did that. Again, I was never given an error. It's that clicking the button literally does nothing. Doesn't even dismiss the dialogue window either. Again, I do not have this issue in the recovery modes of either High Sierra, Mojave, or Big Sur. This seems to be another Catalina-ism.

Hey can you take a look at This thread ? Did I described the same issue as you ?

Yup. Exact same issue. As soon as I saw it happening on an Early 2013 Air also, I realized that it wasn't limited to the 2017 MacBook, let alone MY 2017 MacBook. I'm wondering if it's happening on Intel Macs that shipped following Big Sur's release. I'll be ordering one of those in a few days...

i have an old 250gb laptop drive.....partitioned it in 3 parts, and put big sur, catalina and mojave installers on each partition. that drive stay "always there" (what else could it be usefull for :):) ? )
for creating the installer I use install disk creator, which is the simplest software on the planet. just choose the source installer (downloaded from apple) and the target partition of the usb-attached drive.....


time required: 1 minute to take the drive out of the box and connect it to mac + 20 minutes to download the installer (this depends obviously on your internet speed) + 5 minutes to create the installer with that software.

I can do this every time I feel to update the single installers and why I am doing other thing.....If apple servers are slow no problem.....but when I have my disks everything is ready, without problems.....

Internet recovery....no thanks.....download could be slow.....or stop for whatever reason......

But, of course, Is is just my opinion......

Honestly, Internet Recovery has never been super slow for me. At least, not in recent years. I used to make USB drives for each release and then I just stopped because Internet Recovery was way more convenient. Plus, I much more prefer createinstallmedia. :p

Again, it's more that (a) I'm doing these as one-offs (as these are my home computers and not machines I deploy as part of an IT department to users [in which case, I'd 10000% prefer a USB stick to Internet Recovery {save for maybe T2 Macs where I don't want to weaken system-wide security settings just to shave time loading an OS}]) and (b) I don't have all of the USB sticks in the world. Plus, (c) I've made the multi-OS USB sticks before; they're fun and way nice to have, though tedious to maintain.

Were I loading Big Sur in bulk on more than three machines, I'd ABSOLUTELY 10000% go the USB route. Though, I'd probably make multiple drives.

I don’t think a download installer works in perpetuity. I think Apple blocks ones that are older than a few weeks. Which means you’re downloading again which isn’t a lot different than internet recovery.
Apple blocks them on T2 Macs after a bit. Lowering System Security Utility settings is the way around this, but I'm not the most jazzed about doing that on T2 Macs. On Apple Silicon Macs where it's per OS container, that I'm totally cool with. But even so, it's not like my 10.7.4 installer from forever ago, will still work. They have certificates on these installers and they do eventually expire and need to be renewed. While i'd love for the one mega drive that contains the latest installer for every major Mac OS release since they stopped doing DVDs, I'd HATE maintaining that thing and updating it every time Apple made some kind of a back-end change. That's largely why I stopped collecting installers to begin with.
 
hello, just tried, being curious about it, and confirm that my imac with latest Big Sur installed (27'' late 2015) is loading Catalina internet recovery.

so, I wanted to try to play a bit with it. I started the imac with D, to start Apple Hardware Diagnostic and see what happened. results were "no trouble found" but, after the end of tests, system asks to send data to Apple and, to do this, it needs to "start recovery and open Safar"i.
I went on and pressed ok to confirm, but I got "impossible to start recovery" and it hanged there. no way to reboot because mouse cpmpletely disappeared, so had to power off with hardware button. Message was "contact apple......"
I am 100% sure it worked on catalina, since I remember the Safari web page which was opened at the end of hardware tests.
I think this is related with internet recovery not working since Big Sur.

Please try Apple Hardware Test and report what it is happening on your system.
 
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