iOS 11.2.6 won't hide purchases.

Discussion in 'iOS 11' started by jeffcny, Mar 14, 2018.

  1. jeffcny macrumors newbie

    Joined:
    May 13, 2014
    #1
    Is anyone else experiencing this?
    Open the App Store app, click on your picture and then purchases.
    Try to hide a purchase. It instantly returns!
     
  2. mattguy10, Mar 14, 2018
    Last edited: Mar 15, 2018

    mattguy10 macrumors 6502a

    mattguy10

    Joined:
    Aug 18, 2010
  3. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
  4. mrwilly25 macrumors member

    Joined:
    Oct 4, 2015
    #4
    No problems hiding purchases on my iPhone X with 11.2.6
     
  5. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
  6. jeffcny thread starter macrumors newbie

    Joined:
    May 13, 2014
    #6
    Here is what is wrong with tech support in our world today.
    I heard back from Apple. They suggested that I do a full/reset install from iTunes.
    Never asked if I had a way to do that, just turned to the answer that all tech companies do.
    Also, they claimed my ticket was the ONLY one they received.
     
  7. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #7
    I had never tried to hide a purchase until today.
     
  8. Jchristie macrumors newbie

    Joined:
    Mar 15, 2018
    #8
    I noticed the problem across all my devices yesterday (iPhone, iPad and Apple TV). While my account page still correctly shows items as being hidden, they’re now visible in the music and TV apps. Not sure it’s an issue with iOS/tvOS per se, as I upgraded to the latest versions on day one and the problem only started appearing yesterday.
     
  9. Jchristie, Mar 15, 2018
    Last edited: Mar 15, 2018

    Jchristie macrumors newbie

    Joined:
    Mar 15, 2018
    #9
    As of tonight, the problem appears to have corrected itself. Previously hidden purchases no longer show, and I can hide items from within the Music app etc. again.

    OP, you might want to check and see if the issue corrected itself with your account as well.

    I’m guessing this was a server side issue with Apple and not OS dependent.

    Edit: I should add a restart off the device may be required for it to update your library. iPhone fixed itself but Apple TV needed a reboot.
     
  10. Furzul macrumors 6502

    Furzul

    Joined:
    Jan 13, 2013
    Location:
    Derbyshire, England
    #10
    I had the same problem last night, seems to have sorted itself now.
     

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9 March 14, 2018