iOS 7 Showing 4.7GB of "Messages (Saved)" that I can't delete?

Discussion in 'iOS 7' started by AustinG909, Jun 14, 2013.

  1. AustinG909 macrumors newbie

    Joined:
    Jan 28, 2012
    #1
    Hopefully someone here can help me...

    My iCloud always shows my backup as being 4.8GB, even with EVERYTHING turned off. After downloading iOS 7 I figured out the problem: I have 4.8 GB of "Messages (Saved)". This is even after deleting ALL my messages. I'm not sure what this could be. I tried PhoneCleaner, i FunBox, and everything else I can find, but I can't find a way to access or view these messages to delete them. Could someone help me? I can't back anything up to iCloud with it like this.
     
  2. JenniP13 macrumors newbie

    Joined:
    Sep 18, 2013
    #2
    Mine shows the exact same thing. I've had a problem for a while now with missing space, and that's probably the problem. Same 4.7GB taken up by messages (saved) anyone figure out what this is? I've also deleted all my texts and old voicemails, still no change. It stinks, I can't even fit my music an photos on! I want my space back!

     
  3. XzoRcisT macrumors newbie

    Joined:
    Sep 19, 2013
    #3
    Same issue here...
     

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  4. mdelvecchio macrumors 68040

    mdelvecchio

    Joined:
    Sep 3, 2010
    #4
    same here.

    i would expect a button for deleting all saved messages, similar to how some apps have a Delete Documents or such buried in settings somewhere..

    there are hundreds and thousands of texts so deleting them manually is not viable.
     
  5. white4s Suspended

    Joined:
    Nov 15, 2011
    Location:
    New Jersey
  6. onelowvoltage macrumors newbie

    Joined:
    Oct 18, 2011
    Location:
    St. Paul, Mn
    #6
    Me too

    I'm in the same boat. I was looking for that one "delete all" button too.
     
  7. sflomenb macrumors 6502a

    sflomenb

    Joined:
    Jul 22, 2011
    #7
    Go to Message app and delete all conversations?
     
  8. Amstrman, Sep 26, 2013
    Last edited: Sep 26, 2013

    Amstrman macrumors newbie

    Amstrman

    Joined:
    Aug 1, 2006
    Location:
    Amsterdam, Netherlands
    #8
    14,5 GB mail usage

    mine shows 14,5 GB ......

    is this a bug in counting...
    or is this space really used?

    i deleted almost all mails already,
    but that didn't help.
     

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  9. hafr macrumors 68030

    Joined:
    Sep 21, 2011
    #9
    Search the forum, or my previous posts. The solution has been posted several times in this forum the past few days.

    Search tip: ibackupbot :)
     
  10. onelowvoltage macrumors newbie

    Joined:
    Oct 18, 2011
    Location:
    St. Paul, Mn
    #10
    I have done that before but on IOS 7, I couldn't find such a button. I did all 10 pages, one message stream at a time. Went all the way back to fall of 2011. Now I'm 3.5Gig free'r.
     
  11. Amstrman macrumors newbie

    Amstrman

    Joined:
    Aug 1, 2006
    Location:
    Amsterdam, Netherlands
    #11
    my problem is with the Mail app not with the Message app.

    do i need to dig in the system with iBackupBot and delete things?
    How scary..

    I better wait for Apple to come with a fix..
     
  12. hafr macrumors 68030

    Joined:
    Sep 21, 2011
    #12
    In the mail app, you need to either change the sync dates (for instance, choose to only sync the past 30 days worth of emails) or simply delete old emails.
     
  13. kingdom23 macrumors regular

    Joined:
    Oct 31, 2011
    #13
    I spoke to Apple today about this problem and the senior supervisor was completely baffled as to why deleted messages are showing saved that I can't delete - ridiculous! Using up too much storage and every new message that I delete then gets saved.

    ----------

    That doesn't work, they still get saved and are rapidly increasing my usage.

    ----------

    Me too!
     
  14. Amstrman macrumors newbie

    Amstrman

    Joined:
    Aug 1, 2006
    Location:
    Amsterdam, Netherlands
    #14
    thanks for helping!

    mail sync is on the 'last 2 weeks' setting
    and i deleted almost all old mails already.

    still showing 14,5 GB :-(
     

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  15. hafr macrumors 68030

    Joined:
    Sep 21, 2011
    #15
    Wow, that is a lot. I'm sorry, I won't be in front of a computer for at least a few days so I won't be able to help you any more. But I guess someone else will be able to figure out where the mail attachments are stored so you can delete them.
     
  16. dcpmark macrumors 6502a

    Joined:
    Oct 20, 2009
    #16
    Has anyone tried deleting the entire mail account and setting it up again with only syncing for 30 days?
     
  17. Nate8727 macrumors newbie

    Joined:
    Sep 13, 2013
    #17
    Try the PhoneClean app if you have a Mac. It works awesome and it's free. It gets rid of all the junk on the phone, which is usually the "Other" category.
     
  18. RoboCop001 macrumors 65816

    Joined:
    Oct 4, 2005
    Location:
    Toronto, Canada
    #18
    Wow that's crazy. I only have 250MB of messages. Maybe no one loves me haha. But yeah, I generally don't delete any messages, and I have some "chats" that go all the way back to my iPhone 3G days.
     
  19. Amstrman macrumors newbie

    Amstrman

    Joined:
    Aug 1, 2006
    Location:
    Amsterdam, Netherlands
    #19
    Tried PhoneClean and got 1,8GB more space
    but nothing from the Mail usage.. still 14,5 GB ..
     
  20. dcpmark macrumors 6502a

    Joined:
    Oct 20, 2009
    #20
    Again....try deleting the entire mail account and setting it up again with only syncing for 30 days.
     
  21. Nate8727 macrumors newbie

    Joined:
    Sep 13, 2013
    #21
    Ah, sorry. It was worth a shot though, and now you have a nice program that will get rid of the clutter when you need it.
     
  22. Amstrman macrumors newbie

    Amstrman

    Joined:
    Aug 1, 2006
    Location:
    Amsterdam, Netherlands
    #22
    I finally tried this.. and it worked!
    Thanks!

    Got all my space back!!
    :)))
     
  23. Jodene =o) macrumors newbie

    Jodene =o)

    Joined:
    Aug 1, 2010
    #23
    Too late now... but next time... did you clear the "Trash" folder? That's where I found my huge stash of mbs hiding :)
     
  24. Amstrman macrumors newbie

    Amstrman

    Joined:
    Aug 1, 2006
    Location:
    Amsterdam, Netherlands
    #24

    yes, i tried but that didn't work.
    Only deleting and reconfig. mail app did the job.
     
  25. dcpmark macrumors 6502a

    Joined:
    Oct 20, 2009
    #25
    Just think of all you could have done with that missing 14.5GBs over the last 30 days.....;)
     

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