iPhone 11 Pro iPhone 11 Pro: any defects?

chadmclark

macrumors member
Original poster
Oct 11, 2016
69
47
Anybody have any QC issues with their Pro? And yes, I am anal about out of box defects, every launch year lol!

I have a chip the size of a pin head on the PVD coating (the edge next to the screen that faces up) ... can only see it if it catches the light just right.

Everything else is perfect! Don’t want a potentially worse problem like yellow or uneven screens, so no exchanges for me. But I was curious if others have any issues.
 

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djgcue

macrumors member
Aug 22, 2008
73
30
I also had a chip the size of a dust particle on the corner of the bezel. I knew it would bother me, so I returned it, since I had another order waiting for me in-store.
 

chadmclark

macrumors member
Original poster
Oct 11, 2016
69
47
I also had a chip the size of a dust particle on the corner of the bezel. I knew it would bother me, so I returned it, since I had another order waiting for me in-store.
Seems common, unfortunately; most people probably never see it. My XS last year had one too, and I decided to live with it.

I’m kinda on the fence since there’s so many other possible things that you could get with the replacement.
 

Bethanie21

macrumors 6502
Aug 19, 2015
447
540
Bristol, U.K.
I’m slightly OCD, and I’m sure if I looked hard enough at my new Pro I could find something ‘wrong’ with it. I had the 8 on launch day, and I found a tiny scratch on the back of the phone. It drove me crazy, but eventually I just learnt to live with it. Did end up putting a screen protector on the back of it though, which kinda ruined the lovely glass back.
 

UrbanGeek

macrumors regular
Mar 9, 2015
104
35
DFW, Texas
I looked my Pro Max over pretty good when I took it out. Basically I wanted to make sure it was ok from being shipped UPS. Seems fine on mine. I’m impressed with the quality.
 

kfscoll

macrumors 65816
Nov 3, 2009
1,089
80
I have a blue-to-red vertical gradient on my iPhone 11 Pro Max—noticed it right when I powered the phone on. I already have an advanced replacement on its way.
 

jimmy_uk

macrumors 6502a
Oct 19, 2015
888
807
UK
Sharp edge around the whole front of steel band where it meets plastic gasket - Pro Max.
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not sure if I’m going insane but my 11pro is giving me a tingling sensation when I’m holding it, mainly from the stainless steel bands.
I feel this to. Wondered if it’s the mix of steel band and frosted glass on hand.
 

jimmy_uk

macrumors 6502a
Oct 19, 2015
888
807
UK
Don’t look for flaws it will ruin your experience.
Agreed, but with the £1300 price tag for Pro Max 256gb I expect a properly QC product. The sharp steel band was an issue for me last year as well unfortunately but I guess Apple expect us to use a case so it’s not an issue. I don’t use a case so it is.
 
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Espe

macrumors newbie
Sep 16, 2019
13
10
Melbourne, Australia
Sharp edge around the whole front of steel band where it meets plastic gasket - Pro Max.
- - Post merged: - -



I feel this to. Wondered if it’s the mix of steel band and frosted glass on hand.
Oh good I’m not insane!

yeah I hope it’s just the frosted feeling, plus the phone is a fraction heavier. I got two other people to play with it and they said they couldn’t feel anything
 

Openworld1234

macrumors member
Jul 22, 2019
75
43
I must got lucky this year perfect device no scuffs,dead/stuck pixels,dust under camera lens white screen even with true tone ON.

2018 my iPhone XS max came with sharp edges and large gaps between the screen second replacement came with dust under camera lens third device was perfect.
 
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Shadowbech

macrumors 603
Oct 18, 2011
5,314
1,432
Apple iPhone World
So far I have to report that I have no issues on my device of what others are reporting here. No sharp edges (both front and back), perfect screen. Just works perfect as it is.
 
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Alexrat1996

macrumors 68040
Mar 29, 2015
3,390
380
Lehigh valley PA
Agreed, but with the £1300 price tag for Pro Max 256gb I expect a properly QC product. The sharp steel band was an issue for me last year as well unfortunately but I guess Apple expect us to use a case so it’s not an issue. I don’t use a case so it is.
Yes that’s different me I stopped looking for flaws and put a case since I’m on IUP program.
 

chadmclark

macrumors member
Original poster
Oct 11, 2016
69
47
Well, it bugged me enough to swap. New one is near perfect!

For anybody on TMO, if you have a defect and call 611 they will credit your account for the $50 restock fee (I originally web ordered and picked one up at a store today).

They were back ordered on Midnight Green so I went with ol faithful, Space Gray ... looks just as nice 👍
 
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ADiddy88

macrumors newbie
Sep 19, 2019
5
6
I've got a speck of dust underneath the telephoto lens (bottom one) on my 11 Pro. And I think my wide angle lens is a bit dirty on the inside but I don't think that will have too much of an effect on photos. I'll head into an Apple store on Tuesday and see what they can do.
IMG_2949 v2.jpg
 
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lemmiwinkles2016

macrumors member
Sep 19, 2016
38
23
My rear cameras and flashlight do not work. Didn’t realise until I was home after a 3 hour drive. I’ve tried everything but just a black screen. Pretty embarrassing problem to have considering the camera was the only real thing they had to show off.
 

MattSuda

macrumors newbie
Mar 4, 2019
4
2
Houston, Texas, USA
My iPhone 11 Pro Max came with a scratch all around the camera area. I'm waiting for the replacement to come

View attachment 862064
Several chats and calls later they say the earliest I can get a replacement is a whole month from now. This is ridiculous for a preorder right when they went on sale. When my iPhone 5 came damaged they replaced it the same week.

Edit: Manager got it expedited for me but it will still be a week or 2 maybe.
 
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