iphone 4 is not restoring

Discussion in 'iPhone' started by emmalynn, Mar 17, 2012.

  1. emmalynn macrumors newbie

    Joined:
    Mar 17, 2012
    #1
    I woke up this morning (after having iPhone plugged in to charge last night) and the phone was turned off and wouldn't turn back on. I unplugged it, and plugged it and the date/time was wrong, said I had no wifi, wouldn't let me text, ect. I tried plugging it into the computer and it wouldn't connect, so I held on the Home button and replugged it in, to get it to the restore menu. I've tried quite a few times and whenever I'm downloading the new software in order for my iPhone to restore, it always turns off with about 1 minute left in the process. Very frustrating! Anything else I should do?
     
  2. RocketRed macrumors 6502a

    Joined:
    Jan 25, 2012
    #2
    is it under warranty?
     
  3. emmalynn thread starter macrumors newbie

    Joined:
    Mar 17, 2012
    #3
    I got it pretty recently.. in January. I don't think I bought any extra warranty, do iPhones come with one?
     
  4. Balibalistic macrumors regular

    Joined:
    Jan 16, 2012
    #4
    dude type in error 3194 in google. the first thing s a video. I copied it step by step and it. fixed me right up. also, do not try and return a jail broken iPhone. they won't take it.
     
  5. emmalynn thread starter macrumors newbie

    Joined:
    Mar 17, 2012
    #5
    what is error 3194 though? i haven't jail broken my phone
     
  6. RocketRed macrumors 6502a

    Joined:
    Jan 25, 2012
    #6
    "Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support."

    http://www.apple.com/support/products/iphone.html

    I'd go visit the Apple Store for help. I'm not 100% sure, but I think they'll repair your iPhone for free since you didn't drop it or have it exposed to water.
     
  7. emmalynn thread starter macrumors newbie

    Joined:
    Mar 17, 2012
    #7
    okay thanks i will call them! does anyone know why error 21 would show up if I didn't jail break it?
     
  8. Balibalistic macrumors regular

    Joined:
    Jan 16, 2012
    #8
    it's a common error that can occur when upgrading or downgrading your phone. if your a tech savvy kinda guy it's very easy to fix, just watch the video on google. if not just take it back.
     
  9. emmalynn, Mar 17, 2012
    Last edited: Mar 17, 2012

    emmalynn thread starter macrumors newbie

    Joined:
    Mar 17, 2012
    #9
    okay thanks yeah i'll follow that video! just making sure it doesn't only work for jail broken phones or anything

    ------

    i can't find the files/folder in my windows that it is telling me to
     

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