Hi all, I've been having a problem with my iPhone that a full reset, wipe and restore (a few times) hasn't helped. I brought it to the Genius Bar yesterday and they said it sounds like a hardware issue. I bought the iPhone 4 when it came out so it's 3-4 months out of the warranty. However, while not directly admitting liability, they said the phone is in fine condition, the water things haven't been activated, there are no scrapes or bumps, so it wasn't something I've done. They said they can replace it but it would be the standard £120 odd. I explained I didn't find it fair that 4 months out of warranty, on a device I bought for around £600, was failing due to no fault of my own and wouldn't be replaced. Their suggestion was to try and claim it off my home insurance but a) it's not worth it and b) I don't feel I should have to. Does anyone have any tips on how to escalate the issue? I tried to in the store but it didn't get me anywhere. Or am I insane and asking too much? I was surprised, the Genius Bar were usually very accommodating in the past. I guess they had to tighten it up.