My boss is having a problem with his iPhone 4 that I have never seen before. Basically, both volume buttons, the silence switch just above them, and even the headphone jack are all not working one bit. We even did a fresh iOS 5.0.1 install today and no change. He took it to the "Genius" Bar today and they said they would not fix it or replace it. They said only that he could upgrade to the 4S which he didn't want to do at this time (but I can see happening anyway). There's no drop or water damage evident on the phone. Just seems like those buttons, switch and jack all crapped out for some reason. Has anyone else had this happen to them before and, better yet, is there a remedy? Thanks!