iPhone 4S 4th replacement in two months

ZakBrandonJake

macrumors member
Original poster
Apr 25, 2011
33
0
It all started around two months ago when I took my iPhone to a apple store to have the back replaced they ended up replacing my phone for 140 pounds.. This at the time seemed good.

A few days later on this phone I had received (the replacement) had a bright yellow screen tint and the vibration was very loud.. I took it back again and received a new one.

After around 2 weeks of receiving a new or I woke up one morning to find it was dead.. The iPhone when I plugged it in was in recovery and giving me errors, I tried everything I mean everything. AppleCare said take it to a apple store, they diagnosed hardware failure and replaced it.

With this new iPhone I received, it was all good vibration was perfect and the screen was. In the head phone jack of this new phone a lot of light leaks out I mean a lot no other black iPhone I have seen does this. Also a small dead pixel on the screen.

I need consistency from my iPhone, take good care of it and love it. The replacements are not good enough due to all there problems I have had. The apple store costs 20 pounds a pop to go to on the train and takes up my weekend.

Do you guys think apple care would ship me a brand new boxed iPhone out to stop all these problems?

Thanks
 

hitteam

macrumors member
Apr 27, 2010
75
8
Thousand Oaks, California
I dont know if its the same, i had my 9 months Macbook repair 3 times from apple care still having the same problem. So i talked to their store manager, and ask if they can just replace me a new unit. They called me back the next time, and gave me a brand new box. So go in and ask them nicely, you dont want to deal with the refurbished unit anymore, see if they will let you get a brand new unit instead. Good luck
 

ZakBrandonJake

macrumors member
Original poster
Apr 25, 2011
33
0
I dont know if its the same, i had my 9 months Macbook repair 3 times from apple care still having the same problem. So i talked to their store manager, and ask if they can just replace me a new unit. They called me back the next time, and gave me a brand new box. So go in and ask them nicely, you dont want to deal with the refurbished unit anymore, see if they will let you get a brand new unit instead. Good luck
Thanks for your reply, I contacted apple care yesterday and they said I should contact the manager of my local apple store. They are calling me in a few hours with a higher level support staff member, hopefully I can ask for a new unit brand new, and have a consistent phone again. I have spend alot going back and forth on the train and alot of time going to a store for a new replacement.
 

ZakBrandonJake

macrumors member
Original poster
Apr 25, 2011
33
0
Good news! AppleCare decided to send me a brand new retail boxed iPhone out, problem sorted!

Zak
 
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