iPhone 4S camera lens issue

Discussion in 'iPhone' started by shandyman, Nov 12, 2011.

  1. shandyman Suspended

    Joined:
    Apr 24, 2010
    Location:
    Dublin, Ireland
    #1
    I've just noticed that the lens on the back of my new iPhone 4S is in at a slight angle, if you look at the back of the phone, part of it is level with the back and the rest is about a millimetre or 2 above level. I noticed this today after i was trying to take some photos with the flash on and they white'd out a bit.

    am i right in thinking that the lens partially sticking out (and it's the flash side that it is doing so) is the problem with whiting out when taking photos with the flash on?

    I'm not able to get to an apple store for a coupla weeks, but wanted to check before i did.
     
  2. pdqgp macrumors 68020

    pdqgp

    Joined:
    Mar 23, 2010
    #2
    Likely not the actual lens but a filter to protect it. I'm not sure. Mine is flush with my phone.
     
  3. shandyman thread starter Suspended

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    Apr 24, 2010
    Location:
    Dublin, Ireland
    #3
    Well not the actual lens as such, the bit that's normally flush
     
  4. bluemonkeyguy macrumors 6502

    Joined:
    Sep 7, 2010
    #4
    That might be a slight manufacturing mistake but its most likely the filter and if it isn't affecting your photo-taking ability, then it is a non-issue.
     
  5. shandyman thread starter Suspended

    Joined:
    Apr 24, 2010
    Location:
    Dublin, Ireland
    #5
    Well since its what I think is whiting out my pictures when using a flash, then yea then it is affecting my photo-taking ability, otherwise I would never have noticed...
     
  6. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #6
    Many cases screw up pics taken with a flash. You have a case on it?
     
  7. shandyman thread starter Suspended

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    Apr 24, 2010
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    #7
    No case, I already considered that before posting here.
     
  8. julesw macrumors member

    julesw

    Joined:
    May 22, 2010
    #8
    take it the sticker is off, i left the translucent protector on at first, the one that comes with it and though i had a fault :D
     
  9. shandyman thread starter Suspended

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    Apr 24, 2010
    Location:
    Dublin, Ireland
    #9
    Yup sticker off, first thing I do when unboxing. If it was on, I wouldn't see that it wasn't flush as there is a clear edge.
     
  10. labman macrumors 604

    labman

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    Jun 9, 2009
    Location:
    Mich near Detroit
  11. shandyman thread starter Suspended

    Joined:
    Apr 24, 2010
    Location:
    Dublin, Ireland
    #11
    Thanks for your unhelpful contribution...

    Like I said in my OP, I can't get to the apple store for 2 weeks, but wanted to check that I'm right in thinking that, with it not being flush and the non-flush edge being out near the flash, that this is what is causing my photos to white out when using the flash.
     
  12. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #12
    Can you take a picture?
     
  13. shandyman thread starter Suspended

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    Apr 24, 2010
    Location:
    Dublin, Ireland
    #13
    Of where it's not flush? Not really, only cameras I have access to are iPad and iPhone and iPad one is not good wnough
     
  14. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #14
    You should get it checked out. They shouldn't replace your phone (unless you want them too)

    I'm sure it could be fixed replacing the back? Not 100% sure.
     
  15. shandyman thread starter Suspended

    Joined:
    Apr 24, 2010
    Location:
    Dublin, Ireland
    #15
    Well I managed to get to the apple store yesterday. They tried to replace the back, but apparently due to some pins being under pressure from the displacement of the lens, they couldn't, so they switched it out for a new one, I restored from iCloud in the store and all good!
     
  16. vitzr macrumors 68030

    vitzr

    Joined:
    Jul 28, 2011
    Location:
    California
    #16
    That's great to hear. I've always been happy with Apples fine customer service.
     
  17. shandyman thread starter Suspended

    Joined:
    Apr 24, 2010
    Location:
    Dublin, Ireland
    #17
    Yea me too. I knows that they'd replace it if they couldn't fix it
     

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