Just looking for some advice. My iPhone 4S (which I've had since January 2012) has been been acting strange since it was dropped recently. I've always had it in a case of some kind, but unfortunately thin TPU doesn't hold up too well against jagged concrete. The screen is cracked down the middle (not shattered) and there are a few very small chips in the center of the glass. The back wasn't damaged, thankfully. Anyway, now my phone is having issues maintaining a wifi connection, and sending/receiving calls and texts. When connecting to a network, the spinning circle will appear next to the network name for a few minutes before it gives up. I have to constantly turn wifi on and off, as it does work about 50% of the time. Also, when sending a text message (iMessage or otherwise) the progress bar will stop just millimeters from the end, and a few minutes later, the message won't send. Calls are another problem. I can make calls, but I hardly ever receive them. People always tell me that they tried calling multiple times before getting through, but when I check recent calls, only the one that got through shows up. If I turn the phone off and back on, I will get multiple alerts about missed calls and unseen texts, some of which are from days before. What should I do? I have AT&T, and I do have the $10/month warranty and insurance. Will they replace the phone for free, or do I have to pay the deductible? I've never made an insurance claim with a phone before (I'm usually very careful; it just slipped out of my hand, I guess) so I'm kind of lost on what to do. Thanks!