iPhone 4S MMS issue on att?

Discussion in 'iPhone' started by note235, Jul 2, 2012.

  1. note235 macrumors 6502a

    Joined:
    Jun 29, 2007
    #1
    Does anyone have any trouble receiving or sending mms via cell or imessage?
    it seems I can't do either
     
  2. CSMchris376 macrumors regular

    Joined:
    Mar 13, 2010
    Location:
    Illinois
    #2
    No problems here. On AT&T in Central Illinois with a 4S
     
  3. note235 thread starter macrumors 6502a

    Joined:
    Jun 29, 2007
    #3
    well i meant has anyone heard of this issue?
    i tried a restore but it doesn't work
     
  4. noteple macrumors 65816

    Joined:
    Aug 30, 2011
    #4
    The restore didnt work or it didnt resolve the mms issue?
     
  5. note235 thread starter macrumors 6502a

    Joined:
    Jun 29, 2007
    #5
    did not resolve the mms issue
    i keep thinking i should jailbreak it and transfer my sms and other info but it seems like a pain to do that
     
  6. CSMchris376 macrumors regular

    Joined:
    Mar 13, 2010
    Location:
    Illinois
    #6
    These types of problems have occurred in the past to some people. Usually this has something to do with the provisioning of your account with AT&T. If you have restored the phone, did you check to make sure that MMS was turned on, and is iMessage activated? If those things are on/activated and you still cannot send/receive, then I would call AT&T and have them check your account.
     
  7. note235 thread starter macrumors 6502a

    Joined:
    Jun 29, 2007
    #7
    oh i'll try contacting att
    it seems everyone else on my family has their mms and imessage working

    but yes everything is turned on
     
  8. noteple macrumors 65816

    Joined:
    Aug 30, 2011
    #8
    Agreed as long as all your switches (SMS/MMS) are set ON under Settings Messages.

    including Send As SMS and the same valid AT&T phone number under Receive at:

    If all that is good it would be an account provisioning issue.

    Did anything else change before this started happening?

    I remember my buddy playing with profiles and blowing out his visual voice mail AND messaging.
     
  9. note235 thread starter macrumors 6502a

    Joined:
    Jun 29, 2007
  10. JMG macrumors 6502a

    JMG

    Joined:
    May 4, 2006
  11. note235 thread starter macrumors 6502a

    Joined:
    Jun 29, 2007
    #11
    i have not yet
    i finished talking to apple about my rmbp order

    but i believe att is closed this time?
     
  12. madridista59 macrumors regular

    Joined:
    May 19, 2010
    Location:
    Houston, TX
    #12
    just realized i'm having this issue too in Houston. looks like i'll be giving them a call as well in the morning.
     
  13. note235 thread starter macrumors 6502a

    Joined:
    Jun 29, 2007
  14. rcrum8, Aug 27, 2012
    Last edited: Aug 27, 2012

    rcrum8 macrumors newbie

    Joined:
    Aug 27, 2012
    #14
    just now seeing this, and literally just now posted a new thread telling my 4 hour discovery of just how much can screw up iMessage MMS messages from ACTUALLY going through. it's long, but should help it make sense. http://forums.macrumors.com/showthread.php?p=15540995#post15540995

    in short, wi-fi isn't needed to send an MMS over iMessage if the recipient is able to receive the data that is being sent. SMS send over your carrier, and iMessage send over your data plan. AT&T offers a SMS/MMS opt-out package to block messages and unwanted charges that blocked my recipients from receiving the MMS message until they were connected to wi-fi.

    sms/mms imessages can be sent over the carrier, and it appears just not received by some, and possibly for many different reasons.

    EDIT: Try some of these numbers for AT&T Customer Service, got through in 2 minutes at 12:22 AM.
    http://gethuman.com/contact/AT-T/
     

Share This Page