My signal is usually between 1 and 3 bars in my apartment...but if I am anywhere but in my recliner I drop calls almost immediately. It's gotten to the point that I can barely make calls in my house. I "chatted" with "support" today and they said I needed to call and order a 3g micro cell for 200 bucks. I find it absurd that I should have to throw down any extra funds just to be able to use my phone in my own home. I live in a fairly large city...not out in the middle of nowhere. Do they ever comp these microcells? I'd rather cancel my contract and go with a better carrier than pay these folks more just so my phone will do what it's supposed to do to start with.