I am a Small Business Premier Customer. I have the iPhone 4s so not eligible for the FULL Discount as expected. When I called yesterday I was told I had to pay an extra $150. Today it is extra $250 (rep said sorry the person yesterday was wrong). I ask what is the ETF if I was to cancel my contract. He said $125. I said that doesn't make much since. Why charge me $250 extra to upgrade but $125 to cancel and move to Verizon. He had no answer. I was actually okay with the $150 extra and was going to order 2 phones but this $250 (x2 = $500) is too much considering the ETF amount. Am I missing something? Do you think this $250 will be reduced over the next couple months? I usually just keep my old phone as a spare but maybe I will just trade it in.