- Mar 6, 2008
So, I received an email from Apple today saying that I needed to call them, that my upgrade process had failed. Strange, my iPhone 5 worked all day yesterday. There was an issue at activation, but I called AT&T and they fixed it in give mins. Well, I called the number, and it turns out that Apple couldn't activate my grandfathered unlimited data plan because its not a valid option in their database. Well, they sent me to AT&T to get it fixed. AT&T couldn't fix it there either, and they had shut off my Internet. So, now they had to open a case and send it to escalations to get me my unlimited data back, which by their estimates can take up to two weeks. In the meantime, they put on a 3GB plan so I can have Internet. What a bunch of crap! I'll be watching this like a hawk and make sure my unlimited data gets back on there!! Anyone else have this happen to them??