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Loves2spoon

macrumors 65816
Original poster
Jun 3, 2010
1,061
18
California
AT&T Stores seem to be out and Apple stores are still crowded. My iPhone 5 is loose on the left corner of the screen and it came with a nice scuff mark on the lower left side along with a scratch above the front facing camera...

I purchased at an AT&T Store, will they do an exchange on a defective unit or do I have to return it to them and wait 72 hours for my eligibility to return to try and get a new one? Not interested in going to an Apple store very far away!
 

erratikmind

macrumors 6502a
Apr 2, 2009
771
1
S.F./Las Vegas
AT&T Stores seem to be out and Apple stores are still crowded. My iPhone 5 is loose on the left corner of the screen and it came with a nice scuff mark on the lower left side along with a scratch above the front facing camera...

I purchased at an AT&T Store, will they do an exchange on a defective unit or do I have to return it to them and wait 72 hours for my eligibility to return to try and get a new one? Not interested in going to an Apple store very far away!

I would think that you would be better served by calling your local AT&T store with your query.
 
Comment

billhelm

macrumors regular
Aug 1, 2010
225
85
AT&T Stores seem to be out and Apple stores are still crowded. My iPhone 5 is loose on the left corner of the screen and it came with a nice scuff mark on the lower left side along with a scratch above the front facing camera...

I purchased at an AT&T Store, will they do an exchange on a defective unit or do I have to return it to them and wait 72 hours for my eligibility to return to try and get a new one? Not interested in going to an Apple store very far away!

AT&T will probably make you call AppleCare for warranty service...
 
Comment

Ishimaru

macrumors 6502a
Jun 18, 2009
510
0
Los Angeles
California is pretty big. However, I know a lot of Apple Stores here in LA are sold out. My friend tried to reserve at 10:05 and they were sold out. :\
 
Comment

KoukiFC3S

macrumors 6502a
Jul 4, 2010
536
1
Apple stuff is way too popular here in Orange County, CA. It's sold out everywhere I went.
 
Comment
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