Long story short - my iPhone battery is FUBARd but Apple refuses to replace it. I get may 3.5 hrs on a charge, it shuts off anywhere between 7 and 20 percent and drops dramatically when in use (maybe 2 percentage points per minute of Safari usage). One call to Apple said the battery failed, but subsequent Genius Bar appointment showed it didn't and they wouldn't honor the phone support ticket. I just got off the phone with AppleCare and the lady mentioned a $69 protection plan - NOT AppleCare - that covers battery life (normal wear + tear). I can't find this online anywhere - does anyone know what she was talking about? She specifically mentioned it'd save $10 on the battery replacement. She reiterated it isn't AppleCare, but a $69 plan. She offered to sell it over the phone and mail me a new battery, but I can't replace it myself due to my poor vision so didn't take the offer. This is likely my last iPhone, but since the phone's usable and I can't upgrade I'm almost forced to shell out for a bettery. FYI my phone is about 4 months old and has around 100 cycles. Any ideas of what she was speaking about?