iphone 5 just arrived, the side is scruffed

Discussion in 'iPhone' started by unlimitedx, Sep 21, 2012.

  1. unlimitedx macrumors 6502a

    Joined:
    Jun 15, 2010
    #1
    i have the black one and the side is scruffed. there is a spec. can i return it? does it mean i have to wait until october for a replacement?
     
  2. JoshObra macrumors regular

    Joined:
    Jun 29, 2010
    Location:
    Los Angeles
    #2
  3. ROLLTIDE1 macrumors 65816

    Joined:
    Sep 12, 2012
  4. iChrist macrumors 65816

    iChrist

    Joined:
    Sep 7, 2011
    Location:
    3 countries for tax benefit
    #4
    Dude, obviously you have to wait till it is in stock. Small scratches are within spec anyway. Very common.
     
  5. unlimitedx thread starter macrumors 6502a

    Joined:
    Jun 15, 2010
    #5
    hard to accept that.. i can't believe this is normal :( regardless, i made an appointment at apple store to talk about this
     
  6. fatcatvi macrumors newbie

    Joined:
    Sep 20, 2012
    #6
    guess what, I got my scuffed iPhone 5 replace today, but the replacement has a 2.5 cm scratch on the screen. Gotta go back to Apple store again!
     
  7. ROLLTIDE1 macrumors 65816

    Joined:
    Sep 12, 2012
    #7
    Sorry to hear about your problems at least you have an Apple store that's not 4 hours away
     
  8. skywalkerr69 macrumors 6502a

    skywalkerr69

    Joined:
    Jan 21, 2011
    Location:
    New York City
    #8
    What?? If I pay for a new product I want new not an iScuff. Same thing with brand new cars. 0 miles 0 scratches. Nobody should settle for that crap.

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    That's ridiculous I would be pissed.
     
  9. ixodes macrumors 601

    ixodes

    Joined:
    Jan 11, 2012
    Location:
    Pacific Coast, USA
    #9
    Yep, Apple replaced one for me that had 1/2" scratches by the Apple logo. The new one is better. The scratches are between 1/4" to 1/8th". A bit deeper, can be felt with finger nail.

    Since this appears to be normal I'm caving in & covering it with a case. I don't think it's possible to avoid scratches unless you use a case.

    Oh well...
     
  10. Bobeder9 macrumors member

    Joined:
    Jul 10, 2008
    #10
    If you are putting a case on it will you ever see some scuff marks or tiny scratches? If you aren't using a case you will get marks like that in a matter of days from normal wear. A scratch on the screen is a different story and I would think you would inspect that in the store prior to leaving.

    Regardless, it doesn't make it right but this could be a sign of how fragile the finish is for normal handling if these issues are surfacing for the initial batch just coming through the assembly line.
     

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