iphone 5 just arrived, the side is scruffed

Discussion in 'iPhone' started by unlimitedx, Sep 21, 2012.

  1. unlimitedx macrumors 6502a

    Jun 15, 2010
    i have the black one and the side is scruffed. there is a spec. can i return it? does it mean i have to wait until october for a replacement?
  2. JoshObra macrumors regular

    Jun 29, 2010
    Los Angeles
  3. ROLLTIDE1 macrumors 65832

    Sep 12, 2012
  4. iChrist macrumors 65816


    Sep 7, 2011
    3 countries for tax benefit
    Dude, obviously you have to wait till it is in stock. Small scratches are within spec anyway. Very common.
  5. unlimitedx thread starter macrumors 6502a

    Jun 15, 2010
    hard to accept that.. i can't believe this is normal :( regardless, i made an appointment at apple store to talk about this
  6. fatcatvi macrumors newbie

    Sep 20, 2012
    guess what, I got my scuffed iPhone 5 replace today, but the replacement has a 2.5 cm scratch on the screen. Gotta go back to Apple store again!
  7. ROLLTIDE1 macrumors 65832

    Sep 12, 2012
    Sorry to hear about your problems at least you have an Apple store that's not 4 hours away
  8. skywalkerr69 macrumors 6502a


    Jan 21, 2011
    New York
    What?? If I pay for a new product I want new not an iScuff. Same thing with brand new cars. 0 miles 0 scratches. Nobody should settle for that crap.


    That's ridiculous I would be pissed.
  9. ixodes macrumors 601


    Jan 11, 2012
    Pacific Coast, USA
    Yep, Apple replaced one for me that had 1/2" scratches by the Apple logo. The new one is better. The scratches are between 1/4" to 1/8th". A bit deeper, can be felt with finger nail.

    Since this appears to be normal I'm caving in & covering it with a case. I don't think it's possible to avoid scratches unless you use a case.

    Oh well...
  10. Bobeder9 macrumors member

    Jul 10, 2008
    If you are putting a case on it will you ever see some scuff marks or tiny scratches? If you aren't using a case you will get marks like that in a matter of days from normal wear. A scratch on the screen is a different story and I would think you would inspect that in the store prior to leaving.

    Regardless, it doesn't make it right but this could be a sign of how fragile the finish is for normal handling if these issues are surfacing for the initial batch just coming through the assembly line.

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