iPhone 5 not charging on Windows 7

///M Powah

macrumors regular
Original poster
Oct 22, 2012
215
46
Hawaii, US
Hi. I have this problem... When I try to charge my iPhone 5 with my lightning cable and plug the usb cable into the computer then nothing happens. I tried different usb ports and different lightning cables and it will still not charge. Anyone else having this problem? I'm using Windows 7 Pro 64-Bit.
 

Darwin

macrumors 65816
Jun 2, 2003
1,082
0
round the corner
Hi. I have this problem... When I try to charge my iPhone 5 with my lightning cable and plug the usb cable into the computer then nothing happens. I tried different usb ports and different lightning cables and it will still not charge. Anyone else having this problem? I'm using Windows 7 Pro 64-Bit.
You may need to give it a moment for Windows to establish the right drivers before you are allowed to charge. I had the same issue with my PC at work, Windows 7 (64bit I think).

You should see the icon in the task bar doing it's scan when you plug your iPhone in. I know even now that I've already done it before it takes time for the drivers to load in.
 

///M Powah

macrumors regular
Original poster
Oct 22, 2012
215
46
Hawaii, US
You may need to give it a moment for Windows to establish the right drivers before you are allowed to charge. I had the same issue with my PC at work, Windows 7 (64bit I think).

You should see the icon in the task bar doing it's scan when you plug your iPhone in. I know even now that I've already done it before it takes time for the drivers to load in.
It did charge before and now it suddenly stopped working.
 

Darwin

macrumors 65816
Jun 2, 2003
1,082
0
round the corner
It did charge before and now it suddenly stopped working.
Is this your personal machine or one at a work place?

If it's personal you may want to look at the Devices and Printers control panel to see if there is any hint as to the problem such as it's no longer able to find a driver.

If it's a work machine it might be restricted.
 

///M Powah

macrumors regular
Original poster
Oct 22, 2012
215
46
Hawaii, US
Is this your personal machine or one at a work place?

If it's personal you may want to look at the Devices and Printers control panel to see if there is any hint as to the problem such as it's no longer able to find a driver.

If it's a work machine it might be restricted.
This is my personal machine and I have connected my iPhone 5 to the computer and followed your instructions and this is what I get.
 

Attachments

Baggio

macrumors 6502
Oct 18, 2012
442
1
This is my personal machine and I have connected my iPhone 5 to the computer and followed your instructions and this is what I get.
Uninstall the driver, then unplug the phone and then plug it back in to reinstall the driver and see if that corrects your problem.
 

///M Powah

macrumors regular
Original poster
Oct 22, 2012
215
46
Hawaii, US
This problem is now resolved! I have contacted Applecare and they helped me to resolve this problem. I had to disable forced driver signing enforcement when I restarted my computer :apple:.
 

kevink2

macrumors 65816
Nov 2, 2008
1,355
121
USB can be strange at times on Windows. My sister's Windows computer can decide not to support some devices on certain ports, but support them on another. Have removed and reinstalled drivers in the past without complete success.