iPhone 5 not charging on Windows 7

Discussion in 'iPhone' started by ///M Powah, Jun 1, 2013.

  1. ///M Powah macrumors regular

    ///M Powah

    Joined:
    Oct 22, 2012
    Location:
    Hawaii, US
    #1
    Hi. I have this problem... When I try to charge my iPhone 5 with my lightning cable and plug the usb cable into the computer then nothing happens. I tried different usb ports and different lightning cables and it will still not charge. Anyone else having this problem? I'm using Windows 7 Pro 64-Bit.
     
  2. Darwin macrumors 65816

    Darwin

    Joined:
    Jun 2, 2003
    Location:
    round the corner
    #2
    You may need to give it a moment for Windows to establish the right drivers before you are allowed to charge. I had the same issue with my PC at work, Windows 7 (64bit I think).

    You should see the icon in the task bar doing it's scan when you plug your iPhone in. I know even now that I've already done it before it takes time for the drivers to load in.
     
  3. ///M Powah thread starter macrumors regular

    ///M Powah

    Joined:
    Oct 22, 2012
    Location:
    Hawaii, US
    #3
    It did charge before and now it suddenly stopped working.
     
  4. Darwin macrumors 65816

    Darwin

    Joined:
    Jun 2, 2003
    Location:
    round the corner
    #4
    Is this your personal machine or one at a work place?

    If it's personal you may want to look at the Devices and Printers control panel to see if there is any hint as to the problem such as it's no longer able to find a driver.

    If it's a work machine it might be restricted.
     
  5. ///M Powah thread starter macrumors regular

    ///M Powah

    Joined:
    Oct 22, 2012
    Location:
    Hawaii, US
    #5
    This is my personal machine and I have connected my iPhone 5 to the computer and followed your instructions and this is what I get.
     

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  6. Baggio macrumors 6502

    Joined:
    Oct 18, 2012
    #6
    Uninstall the driver, then unplug the phone and then plug it back in to reinstall the driver and see if that corrects your problem.
     
  7. ///M Powah thread starter macrumors regular

    ///M Powah

    Joined:
    Oct 22, 2012
    Location:
    Hawaii, US
    #7
    This problem is now resolved! I have contacted Applecare and they helped me to resolve this problem. I had to disable forced driver signing enforcement when I restarted my computer :apple:.
     
  8. Darwin macrumors 65816

    Darwin

    Joined:
    Jun 2, 2003
    Location:
    round the corner
    #8
    Glad to hear it :)
     
  9. kevink2 macrumors 65816

    Joined:
    Nov 2, 2008
    #9
    USB can be strange at times on Windows. My sister's Windows computer can decide not to support some devices on certain ports, but support them on another. Have removed and reinstalled drivers in the past without complete success.
     

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