ok i was one of the unforunate who recieved a black iphone 5 with scuffs on the bezel i know its not a huge deal but i bought mine unlocked and paid full price so i think i deserve a device flawless both functionally and aestically. anyways to make a long story short, i called apple and they said they can replace it. they initially offered a general repalcement where u send in ur phone first and they send u a replacement, new with retail packaging i pushed to do it the other way around which got transfered to a senior rep and he could do it by placing a hold on credit card, but he said the replacement would be just the phone, but said because its NEW product, the replacement would be new as well. i would prefer a retail packged one, mainly with the box and phone have matching serial numbers. i paid 900 for this phone so give me some slack heere lol should i call back and see if they can replace with a new packaged iphone 5 or just leave it?