I ordered the iPhone 5 the day it released at 12:17. it still says its preparing for shipment. i got the tracking number using the UPS method. Verizon wireless even called me the other day for my account info in order to port my phone number (use to have at&t) however I wake up this morning to find the funds back into my bank account.. i don't get it. they didnt cancel my order and the tracking number still works too. what's going on?