Iphone 5 UPS Canada "Exception" Status

Discussion in 'iPhone' started by HaxorRob, Oct 13, 2012.

  1. HaxorRob macrumors newbie

    Sep 25, 2012
    Hi there i ordered an iphone 5 on sept 17 and now its in BC enroute to Calgary Alberta and im getting an exception status i tried calling ups but they dont have an answer for me here is the detailed information, any one have similar problems?

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  2. duneriderltr450 macrumors 6502


    Sep 20, 2012
  3. dannypk123 macrumors newbie

    Oct 14, 2012
    I am living in edmonton and having exactly the same status as you.
    I think the only way is to wait for clearance. :(
  4. HaxorRob thread starter macrumors newbie

    Sep 25, 2012
    ya i think ill just have to wait and it will be delayed, it was suppose to be delievered this wednesday by end of day, guess not
  5. dannypk123 macrumors newbie

    Oct 14, 2012
    just checked the status again..
    it just changed to ''on time'' :D yours should be the same
    seems that it didn't delay
    mine's delivery on wed too hope it really on time:)
  6. HaxorRob thread starter macrumors newbie

    Sep 25, 2012
    yep saw mine this morning it says on transit on time hopefully nothing happened to the package at customs
  7. timbits macrumors member

    Oct 8, 2012

    I got it too. It is in Mount Hope going to Montréal.
  8. celus macrumors newbie

    Oct 31, 2012
    hi, i just got this message today too,im worried is this gonna delay it? And did you actually had to pay any brokerage fees?


    did you pay any brokerage fees? and was the delivery delayed?
  9. HaxorRob thread starter macrumors newbie

    Sep 25, 2012
    Dont worry about it its just going through customs and there is no additional feem just hold tight it takes about 2 days before the message is gone and your iphone will be on its way
  10. NedFlanders macrumors member


    Nov 6, 2011
    Shipments from China, Apple or UPS must have been upgraded to higher scrutiny, because I ordered three things from Apple. Two were shipped from China using UPS the last item from the US by FedEx (bought using the Apple app but through a 3rd. party). All three passed trough Texas one day apart. The FedEx package arrived yesterday as scheduled. The UPS package was due today but yesterday the status changed to exception and it ended up on the other side of Canada in a customs brokerage?

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