iPhone 5 Verizon LTE issues

Discussion in 'iPhone' started by kiddk1, Jun 13, 2013.

  1. kiddk1 macrumors regular

    Joined:
    Aug 16, 2009
    #1
    Hello, I just ported my number over from sprint to verizon, I am have major issues with data, the speeds I am getting are from .20 - .70 mbps, called verizon and they verified that I should be getting at least 8-10 minimum, they swapped out the sim card to no avail, did a network reset and a full restore, no dice. I am going back to get a new phone tomorrow but if this is known issue with verizon I may go back to sprint until I can find another carrier. thanks
     
  2. ross1998 macrumors 6502a

    Joined:
    Jan 10, 2013
    #2
    It could be a problem with verizon in your area... does anyone else have an lte phone in your area on verizon?
     
  3. kiddk1 thread starter macrumors regular

    Joined:
    Aug 16, 2009
    #3
    Yes sorry I forgot to mention it, verizon in my area reaches speeds of about 18mbps download. Also I forgot to mention, that I am getting these speeds over wifi also, only slightly better, about 1.20 mbps, I have my old sprint iPhone 4s so I connected that to my wifi and ran the same test and got 21mbps which is why I am leaning towards a device issue.

    thanks again
     
  4. KUguardgrl13 macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #4
    My Verizon iPhone 5 was having some LTE issues a few weeks ago. Could be they're doing some work in your area. They tried the same fixes with mine. It fixes itself a few days later.

    Could also be because Sprint is pretty exclusive about their phones, so it may not work as well on Verizon as it would on Sprint. An actual Verizon phone would probably fix that.
     
  5. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #5
    Hold on.
    So you're having slow wifi issues or Verizon LTE issues?
     
  6. kiddk1 thread starter macrumors regular

    Joined:
    Aug 16, 2009
    #6
    This is an actual verizon phone, I still have my sprint phone also, sorry for the confusion. I did an comparison of speed tests over wifi on both and it seems that the verizon phone not only has issues over LTE but wifi also.

    ----------

    Both-The slow Wi-Fi is only with the Verizon phone not with my laptop or any other phones
     
  7. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #7
    Sounds like you got a lemon, you should get it replaced.
     
  8. kiddk1 thread starter macrumors regular

    Joined:
    Aug 16, 2009
    #8
    I think you may be correct the funny thing is Verizon was being pissy with me telling me I need to send them the phone and then wait on a replacement-i told him the phone is a few hours old absolutely not either you replace it or I'm canceling the contract And Apple stated that if I took it to the Apple Store they would replace it with a refurbished one which is also acceptable
     
  9. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    I think you have 15 days to return it and get a full refund.
    Then you can buy another one or just have somebody at the store give you another brand new one.
    Or if you go to Apple you will get a replacement.
    You got a full 1 year warranty on it.
     
  10. kiddk1 thread starter macrumors regular

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    Aug 16, 2009
  11. Chris092881 macrumors 6502

    Joined:
    Dec 26, 2012
    #11
    Both.
     
  12. KUguardgrl13 macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #12
    In that case I would guess that it's an issue in your area. Not sure about the wifi thing. The geniuses told me that unless you can't get a signal at all, then it's probably a carrier issue. You can try to get a replacement, but it will probably be a refurb.
     

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