iphone 5 wont sync

Discussion in 'iPhone' started by aosalaa, Aug 5, 2013.

  1. aosalaa macrumors newbie

    Joined:
    Aug 5, 2013
    #1
    i just got an iphone 5 (still not registered) and im trying to sync it to itunes so i can put my music on it, but every time i sync it it just starts charging and itunes doesnt recognise my iphone 5

    can anyone help?
     
  2. RoofMonkey911 macrumors member

    Joined:
    Dec 12, 2012
    #2
    Make sure you have the latest version of iTunes & I would also shut down the computer completely (not just a reboot).
    You could also try another USB port on the computer as well.
     

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