iPhone 6 will not connect to iTunes

Discussion in 'iOS 11' started by bigchief, Oct 3, 2017.

  1. bigchief macrumors 6502a

    Joined:
    Feb 26, 2009
    #1
    I went to the apple store today to have a new battery installed on my iPhone 6 (i0s 11.1). The tech ran a test and said it was not the battery so he wiped my phone and reinstalled iOS. He ran another test and it showed it had a bad battery. By the time I got home, an hours drive, the phone had completely synced with iCloud. I had backed up both to iCould and my MacBook Pro before I went to the Apple Store. When I get home the phone will not sync to iTunes. It will just make a ding noise over and over.

    I installed the new iOS 11.1 yesterday and I'm not failure with it. Could anyone help me with this please?
     
  2. Sharkoneau macrumors 6502a

    Sharkoneau

    Joined:
    Jan 13, 2017
    Location:
    Michigan
    #2
    Are you running the latest version of iTunes? That might be the culprit.
     
  3. bigchief, Oct 3, 2017
    Last edited: Oct 3, 2017

    bigchief thread starter macrumors 6502a

    Joined:
    Feb 26, 2009
    #3
    Yes I'm running the latest iTunes. My photos app flashes on and off with a dinging sound when connected to my mac not allowing me to use iTunes.

    Anyone have any Ideas?
     
  4. bigchief thread starter macrumors 6502a

    Joined:
    Feb 26, 2009
    #4
    OK, I did a backup to iCloud on the phone. Then connected iPhone to Mac and and it synced with iTunes. Then it started dinging again and disconnected with iTunes. This is weird.

    Ok, if all else fails change data cord. Everything good now.
     

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3 October 3, 2017