iPhone Acting Up = Replacement?

Discussion in 'iPhone' started by AppleBoyFreak, Feb 2, 2012.

  1. AppleBoyFreak macrumors 6502

    Joined:
    Jun 20, 2011
    Location:
    Kentucky
    #1
    So, my phone has randomly dropping signal, is slow, laggy, it over heats, and since day one it has had a sticky home button (like it doesn't click and it is really sensitive) so is all this grounds for a replacement?
     
  2. Roessnakhan macrumors 68040

    Roessnakhan

    Joined:
    Sep 16, 2007
    Location:
    ABQ
  3. plinden macrumors 68040

    plinden

    Joined:
    Apr 8, 2004
    #3
    My iPhone 4 (bought last June when the 4 was released) developed a mushy on/off button in December after I had it 18 months. I took it to the genius bar and they immediately replaced it with a new one. It was manufactured in November according to the serial number.

    So yes, take it to the genius bar. If you have something obviously physical, like a sticky home button, that's not caused by carelessness it will likely be replaced.

    BTW, I had the additional year of AppleCare.
     
  4. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #4
    My speaker stopped working on my phone, so I brought it to Apple. The genius asked me what was wrong and I told him. His response was "okay i'll be right back with your replacement" and he never even checked to see if I was being honest. If you have a legit issue, I don't think you should have any trouble.
     

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