iPhone and Virgin Media

Discussion in 'iPhone' started by Ademordna, Nov 28, 2012.

  1. Ademordna macrumors regular

    Joined:
    Nov 17, 2012
    Location:
    UK
    #1
    Does anyone here - from the UK particularly - use Virgin Media with their iPhone? I'm interested in finding out a little more about how supportive they are, what issues people may have experienced, etc.

    I am already signed to a 1 yr contract with them, which I am really satisfied with and for which they provided me with a Samsung Galaxy Y free of charge. I have been told that they will send me a micro sim if I choose to swap to the iPhone but may experience trouble with surfing the web - which they cannot assist with. This sounds a bit odd???

    I am hoping to get the iPhone 4S for xmas, so any info now would be really helpful.
    Thanks!
     
  2. Ademordna, Nov 28, 2012
    Last edited: Nov 28, 2012

    Ademordna thread starter macrumors regular

    Joined:
    Nov 17, 2012
    Location:
    UK
  3. shawkins002 macrumors newbie

    Joined:
    Oct 6, 2010
    #3
    I've been using a Virgin micro sim in my iPhone 4 for ages, works fine. Cut it to nano size tonight and seems OK in my new iPhone 5 too. The only thing I notice is that when it switches from the Virgin network to T-mobile / Orange, it sometimes takes a short while to get going again. But only 10 seconds or so, and on the plus side, coverage is pretty good.
     
  4. Ademordna thread starter macrumors regular

    Joined:
    Nov 17, 2012
    Location:
    UK
    #4
    That's good to know!
    I'm really puzzled as to why they don't wish to get involved if there are any web issues, though. I understand that apps are going to be an Apple thing, so Virgin (tied as they are to Samsung) won't have much to do with that....but to avoid giving connection assistance.....weird.

    I recall when I got my first MacbookPro in 2008, they told me that they couldn't assist any issues I may experience whatsoever. Nowadays they are happy to help. It's like they're a bit slow getting on board with Apple.
     

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