iPhone dint update and now asks me to restore to factory. HELPPPPP!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by soamz, Apr 23, 2011.

  1. soamz macrumors 6502a

    Joined:
    Jun 20, 2010
    Location:
    Orissa, India
    #1
    Hi..

    Im using an iPhone 4G and I had installed all the updates in the past flawlessly. For the first time now, Im stuck and I hate such situations!

    Ok, I just connected the iPhone to my Macbook Pro and iTunes said, iPhone has a new update 4.3.2 .

    So, I downloaded the update and it was 666MB. It got downloaded and the iPhone went to its update loading screen .

    After 15 minutes of no action and with that static screen, iTunes said, AN ERROR OCCURED . ERROR 1602 or something. I dont remember.

    Then I disconnected the iTunes from the iPhone.

    Still that stupid loading screen was there on the iPhone.

    I had to hold down the HOME and START button to switch it off.

    Now, when I switch it on, it says, CONNECT TO ITUNES.

    And when I connect it to iTunes, it shows nothing about the iPhone and only the RESTORE button is active.

    When I click on RESTORE, it says, all data will go boom and new software will get installed.

    BUT HOW AM I GOING TO GET BACK WHOLE DATA BACK ?

    My contacts, My notes, My Emails , My pictures, My bought apps, games, etc.

    WTH ???
     
  2. G-Mo macrumors 6502

    G-Mo

    Joined:
    Nov 6, 2010
    Location:
    Auckland, NZ
  3. lefooey macrumors member

    Joined:
    Dec 26, 2009
    Location:
    Spokane, WA
    #3
    iTunes believes the phone's data is corrupted (which seems likely given the error you're saying).

    Once you complete the restore, the iPhone will reconnect and iTunes will offer to restore it from your last backup.

    You HAVE been syncing, right?
     
  4. soamz thread starter macrumors 6502a

    Joined:
    Jun 20, 2010
    Location:
    Orissa, India
    #4
    I fear, when I did the last SYNC.

    And I use 3 machines for the iPhone, so Im not sure, from where to restore from backup or how to find the backup and from where.

    Im crazy stuck and I hate such situations. ****** Apple, this is crazy!
     
  5. soamz thread starter macrumors 6502a

    Joined:
    Jun 20, 2010
    Location:
    Orissa, India
    #5
    Can I try downloading the upgrade pack again from a new iMac and see, if that updates the iPhone ?
     
  6. G-Mo macrumors 6502

    G-Mo

    Joined:
    Nov 6, 2010
    Location:
    Auckland, NZ
    #6
    Don't get angry at Apple, you are the one who hasn't managed your backup/sync process effectively. If you had, this would be nothing. Be mad at yourself.
     
  7. soamz thread starter macrumors 6502a

    Joined:
    Jun 20, 2010
    Location:
    Orissa, India
    #7
    Well, id there a way to e my contacts back atleast ?
     
  8. trainguy77 macrumors 68040

    Joined:
    Nov 13, 2003
    #8
    Your backups would make your phone look exactly like before this happened.

    Go into the preferences of iTunes on each computer and view the devices tab. It will show you the last backup date of each device that has synced with it.

    Restore using the most recent computer.
     
  9. eastercat macrumors 68040

    eastercat

    Joined:
    Mar 3, 2008
    Location:
    PDX
    #9
    If you use address book, you can have iTunes overwrite with the contacts from there.
     
  10. soamz thread starter macrumors 6502a

    Joined:
    Jun 20, 2010
    Location:
    Orissa, India
    #10
    Here is how, I fixed it.

    The problem was iTunes and OS X, which were 2 months old and not the latest versions.
    Just upgraded them, then restored to factory and then restored my backup and its done..
    Woohoo!!!
     
  11. soamz thread starter macrumors 6502a

    Joined:
    Jun 20, 2010
    Location:
    Orissa, India
    #11
    Ouch..
    Another problem..

    I just connected the iPhone to my another iMac, which had 11th March backup or something.
    I dint know that.

    Connected the iPhone and clicked on SYNC.
    It removed all of my data and installed the march backup.

    Grrrrrr..

    Now, how does SYNC means restore ?

    I dont understand this.

    How are well supposed to take backup then , when we connect to a machine ?
     
  12. Krandor macrumors 6502

    Joined:
    Jul 15, 2010
    #12
    Syncing your phone with multiple copies of iTunes is dangerous. Not a good idea.
     
  13. dave420 macrumors 65816

    Joined:
    Jun 15, 2010
    #13
    If you just want to backup on another machine then right click on the phone in iTunes and select Backup. There is another option called "Transfer Purchases" which will transfer all apps and music that your computer is authorized for. Keep in mind this method excludes videos and music that weasn't purchased from the iTunes store.
    I think it is a good idea to only use the Sync option with one computer. Using it on more than one you are looking for trouble. The backup and transfer purchse options can be used on multiple computers.
     

Share This Page