iPhone locked out for 42 years!

Discussion in 'iPhone' started by davejay00, May 16, 2013.

  1. davejay00 macrumors newbie

    Joined:
    Dec 5, 2011
    #1
    Hi all,

    We have a customers iPhone that they have managed to lock out, it states that it will be locked for another 42 years (22,000,000 minutes)! Even with a factory restore it does not resolve. We have an email policy that requires a PIN that they obviously got wrong on a few occasions.

    Can anyone out there offer any advice please?

    Many thanks for your help in advance.

    regards
    Dave
     
  2. dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #2
    What about a DFU restore? These are set up on an exchange server I take it?
     
  3. davejay00 thread starter macrumors newbie

    Joined:
    Dec 5, 2011
    #3
    Many thanks for your prompt response.

    Unfortunaly I am unable to connect to itunes because it says the phone is locked. the message on the iPhone states 'iPhone is disabled, try again in 22,000,000 minutes'

    Regards
    Dave
     
  4. dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #4
    Sounds like their company locked it remotely through their exchange server. Have your customer contact there system admin.
     
  5. Fouracre44 macrumors regular

    Joined:
    Jun 6, 2012
    #5
    Tell them to wait it out. Come on, it's really not that long. When it's unlocked, sell it and get an iphone 47, I hear apple might be finally giving the iPhone a larger screen. Oh trolololol.
     
  6. pilot1226 macrumors 6502a

    pilot1226

    Joined:
    Mar 18, 2010
    Location:
    USA
    #6
    You should still be able to put it into DFU mode if I'm not mistaken. Only after it's in DFU mode should you see the animation to connect it via USB to iTunes.
     
  7. barkomatic macrumors 68040

    Joined:
    Aug 8, 2008
    Location:
    Manhattan
    #7
    Actually, by then we will only be up to the iPhone 21s. :)
     
  8. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #8
    As above a dfu restore is possible under a times lockout.
     
  9. davejay00 thread starter macrumors newbie

    Joined:
    Dec 5, 2011
    #9
    You guys are awesome! A DFU did indeed work even though the phone was locked out.

    Many thanks to all (except Fouracre, although very funny)

    Dave
     
  10. apollo1444 macrumors 65816

    Joined:
    Jul 22, 2011
    Location:
    mexico
    #10
    I don't get this the DFU restore removed that lock or what?
     
  11. sulpfiction macrumors 68030

    sulpfiction

    Joined:
    Aug 16, 2011
    Location:
    Philadelphia Area
    #11
    Yes, it did. And will always work on a timed lock out.
     

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