iPhone locked out for 42 years!

Discussion in 'iPhone' started by davejay00, May 16, 2013.

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  1. davejay00, May 16, 2013

    davejay00 macrumors newbie

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    Dec 5, 2011
    #1
    Hi all,

    We have a customers iPhone that they have managed to lock out, it states that it will be locked for another 42 years (22,000,000 minutes)! Even with a factory restore it does not resolve. We have an email policy that requires a PIN that they obviously got wrong on a few occasions.

    Can anyone out there offer any advice please?

    Many thanks for your help in advance.

    regards
    Dave
     
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  2. dictoresno, May 16, 2013

    dictoresno macrumors 601

    dictoresno

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    #2
    What about a DFU restore? These are set up on an exchange server I take it?
     
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  3. davejay00, May 16, 2013

    davejay00 thread starter macrumors newbie

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    Dec 5, 2011
    #3
    Many thanks for your prompt response.

    Unfortunaly I am unable to connect to itunes because it says the phone is locked. the message on the iPhone states 'iPhone is disabled, try again in 22,000,000 minutes'

    Regards
    Dave
     
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  4. dictoresno, May 16, 2013

    dictoresno macrumors 601

    dictoresno

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    #4
    Sounds like their company locked it remotely through their exchange server. Have your customer contact there system admin.
     
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  5. Fouracre44, May 16, 2013

    Fouracre44 macrumors regular

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    #5
    Tell them to wait it out. Come on, it's really not that long. When it's unlocked, sell it and get an iphone 47, I hear apple might be finally giving the iPhone a larger screen. Oh trolololol.
     
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  6. pilot1226, May 16, 2013

    pilot1226 macrumors 6502a

    pilot1226

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    #6
    You should still be able to put it into DFU mode if I'm not mistaken. Only after it's in DFU mode should you see the animation to connect it via USB to iTunes.
     
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  7. barkomatic, May 16, 2013

    barkomatic macrumors 68040

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    #7
    Actually, by then we will only be up to the iPhone 21s. :)
     
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  8. Gav2k, May 16, 2013

    Gav2k macrumors G3

    Gav2k

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    #8
    As above a dfu restore is possible under a times lockout.
     
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  9. davejay00, May 16, 2013

    davejay00 thread starter macrumors newbie

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    Dec 5, 2011
    #9
    You guys are awesome! A DFU did indeed work even though the phone was locked out.

    Many thanks to all (except Fouracre, although very funny)

    Dave
     
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  10. apollo1444, May 16, 2013

    apollo1444 macrumors 65816

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    #10
    I don't get this the DFU restore removed that lock or what?
     
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  11. sulpfiction, May 16, 2013

    sulpfiction macrumors 68030

    sulpfiction

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    #11
    Yes, it did. And will always work on a timed lock out.
     
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