iPhone messages conprimised

Anthony4114

macrumors newbie
Original poster
Jun 25, 2014
17
0
Ok so my father and my mom have been having problems with each other and my father told her that he has someone emailing him all of her text messages and even proved it to her by showing her. She needs my help what can i do? Are they hacking imessage or her phone #? She is with AT&T and using an iPhone 5.
 
Last edited:

Anthony4114

macrumors newbie
Original poster
Jun 25, 2014
17
0
Would access to her att account actually give the person thats doing this access to all her text messages?
 

Primejimbo

macrumors 68040
Aug 10, 2008
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iMessage? Tell her to change her iTunes password. I would also go and change the password of the email account associated with her iTunes account as well.
 

sonicrobby

macrumors 68020
Apr 24, 2013
2,369
394
New Orleans
Well is she logged into any other Apple device with her Apple ID? iMessages will go to ALL iOs devices that is connected to the Apple ID (assuming they did enable iMessage). Changing the Apple ID password will help this
 

Anthony4114

macrumors newbie
Original poster
Jun 25, 2014
17
0
She is only logged in on her iPhone and i just know that he has someone he pays to get all her text messages sent to his email. I will change itunes account password and her email associated also her att account password.
 

Intell

macrumors P6
Jan 24, 2010
18,872
368
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Would access to her att account actually give the person thats doing this access to all her text messages?
Yes. It's very easy to get a full transcript of texts and phone calls from AT&T's web interface for managing ones account.
 

techspin

macrumors 6502a
Jul 21, 2014
765
322
More importantly, is she cheating on him? Just kidding. You'll want to help or have her:

1) Update her firmware or reset all settings and restore from iTunes, just in case her phone has been compromised.

2) Reset her Apple ID password, AT&T account password and her e-mail account password for good measure.

3) Set or reset a passcode for her phone.

4) Punch your dad in the face (optional).

You can only view talk and message history (and NOT content) through the AT&T site. Good luck! :D
 

Primejimbo

macrumors 68040
Aug 10, 2008
3,294
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Around
More importantly, is she cheating on him? Just kidding. You'll want to help or have her:

1) Update her firmware or reset all settings and restore from iTunes, just in case her phone has been compromised.

2) Reset her Apple ID password, AT&T account password and her e-mail account password for good measure.

3) Set or reset a passcode for her phone.

4) Punch your dad in the face (optional).

You can only view talk and message history (and NOT content) through the AT&T site. Good luck! :D
Good idea about restoring the phone. If he jailbroken some how without her knowing, he could have installed something.
 

cynics

macrumors G4
Jan 8, 2012
11,306
1,696
Are their phones in anyway tied to each other? Same ATT account? Same Apple ID? Was it SMS messages or iMessages (this is important).

Did she save the proof of this that was sent to her by your father? She needs too.

Its not unheard of for a P.I. to be paying off someone that works for ATT to get this information. However I wouldn't think they would be able to get iMessage's since thats data and on Apple servers.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
47,529
16,035
Yes. It's very easy to get a full transcript of texts and phone calls from AT&T's web interface for managing ones account.
You can get full content of the texts (and even calls?) simply when logging into AT&T's account online?
 

Intell

macrumors P6
Jan 24, 2010
18,872
368
Inside
You can get full content of the texts (and even calls?) simply when logging into AT&T's account online?
Yes, only for previous billing cycles. It gives it to you in a big Excel document for all the lines on your account. The current billing cycle is available as well, but only in an itemized format.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
47,529
16,035
Yes, only for previous billing cycles. It gives it to you in a big Excel document for all the lines on your account. The current billing cycle is available as well, but only in an itemized format.
I've certainly seen the numbers that are involved being provided, but never the actual content itself of what was in the messages (and not sure how the content of calls would even be provided--all calls are being recorded and/or transcribed?).
 

Intell

macrumors P6
Jan 24, 2010
18,872
368
Inside
The calls are itemized, along with data usage. Only the texts are displayed in full content.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
47,529
16,035
The calls are itemized, along with data usage. Only the texts are displayed in full content.
I've been trying to find some information about this, as it sounds interesting (and/or odd in a sense), but everything I've come across seems to point to only dates, times, numbers, and information of that sort being provided, and not the actual content.

A few AT&T employee responses to the same kind of question from last year seem to support that as well:

http://forums.att.com/t5/Data-Messaging-Features-Internet/Can-my-husband-read-my-deleted-texts-online/td-p/3760387

https://forums.att.com/t5/Online-Account-Access/want-to-read-all-text-messages-from-my-other-att-phone/td-p/3508237

Is there any information somewhere about being able to access the actual full content of text messages online easily?
 

Intell

macrumors P6
Jan 24, 2010
18,872
368
Inside
Not that I know of. I just log into wireless.att.net or whatever it is and click around in the ever changing steaming heap of mulch that is AT&T's site until I find it. Haven't had to do it in a whole though.
 

techspin

macrumors 6502a
Jul 21, 2014
765
322
Consider the implications of a phone carrier allowing access to the content of all text messages on their website, which any customer can access. Wishful thinking (maybe?) won't change the answer you've found already. :D
 

Intell

macrumors P6
Jan 24, 2010
18,872
368
Inside
Consider the implications of a phone carrier allowing access to the content of all text messages on their website, which any customer can access. Wishful thinking (maybe?) won't change the answer you've found already. :D
How is it any customer can access my text message content history? Only the account manager can access it for their own account and other numbers on their account. Say what you want about it not being possible, the 8.21MB Excel document from my October 2013 billing period says otherwise. Verizon allows this (once opted in), T-Mobile does on non-prepaid lines, Telus does as well (for a small fee charged to the account).
 

Subwaymac

macrumors regular
Apr 1, 2009
197
74
Illinois
If she's cheating he should cancel her contract and trash her phone and send her to the homeless shelter for a month
 

techspin

macrumors 6502a
Jul 21, 2014
765
322
How is it any customer can access my text message content history? Only the account manager can access it for their own account and other numbers on their account. Say what you want about it not being possible, the 8.21MB Excel document from my October 2013 billing period says otherwise. Verizon allows this (once opted in), T-Mobile does on non-prepaid lines, Telus does as well (for a small fee charged to the account).
I only said any customer can access the website, not read YOUR messages. If it is possible, can you login to your carrier's site right now and read your text messages? I'd hope not! I'm guessing you're referring to your text and call history.
 

Intell

macrumors P6
Jan 24, 2010
18,872
368
Inside
I only said any customer can access the website, not read YOUR messages. If it is possible, can you login to your carrier's site right now and read your text messages? I'd hope not! I'm guessing you're referring to your text and call history.
I can log into AT&T's site right now and after some looking through their awful interface find the complete content (sans media) of every text message that was sent and received through all lines on my account from the last 24 complete billing periods in monthly installments. Included in the Excel spreadsheet that it provides it upon, is a daily breakdown of data usage and call logs.
 

techspin

macrumors 6502a
Jul 21, 2014
765
322
I can log into AT&T's site right now and after some looking through their awful interface find the complete content (sans media) of every text message that was sent and received through all lines on my account from the last 24 complete billing periods in monthly installments. Included in the Excel spreadsheet that it provides it upon, is a daily breakdown of data usage and call logs.
Please do and show me how, I'd love to know.
 

techspin

macrumors 6502a
Jul 21, 2014
765
322
I can ride a reanimated woolly mammoth to Scarlett Johansson's house and knock her up before you have another unfortunate bowel movement. Just don't ask me to prove it. :rolleyes: