iPhone Return/Exchange Policy

Discussion in 'iPhone' started by afrocleland, Sep 24, 2012.

  1. afrocleland macrumors member

    Joined:
    Sep 24, 2012
    Location:
    Glasgow
    #1
    Hello there,

    Like many, I'm a little uneasy about this whole "Scuffgate" debacle. Does anyone know the official line for whether or not I can take back my black iP5 and swap it for a white one?

    TBH I was on the fence with colours before this, but now I'm thinking I should go for white!

    Cheers!
     
  2. Big.Mac.Daddy macrumors 6502a

    Joined:
    Jun 5, 2012
    #2
    Buy from Apple, I believe you get 30-days in the states with no questions asked. Other retailers might charge you a restocking fee.
     
  3. afrocleland thread starter macrumors member

    Joined:
    Sep 24, 2012
    Location:
    Glasgow
    #3
    That sounds promising! I did buy from Apple store, but in the UK. I'd imagine the policy to be the same? Anyone else thinking of swapping?
     
  4. ArztMac macrumors regular

    ArztMac

    Joined:
    Jul 22, 2011
    #4
    It's only 14 days no questions asked in Germany, same for both local Apple Stores as well as the Online Store...
     
  5. VSMacOne macrumors 601

    VSMacOne

    Joined:
    Oct 18, 2008
    #5
    I'm also considering the switch from black to white because
    1: I think it'll hold up better in the long run
    2: after looking at the white in the store it has a better presence and the aluminum looks more like my MBP
    3: my wife will get the phone next year and she will probably enjoy the color change.

    I bought mine from AT&T so I have to mail it back and wait for a replacement. Trying to find a way around that...
     
  6. SMIDG3T Suspended

    SMIDG3T

    Joined:
    Apr 29, 2012
    Location:
    England
    #6
    I live in the UK. I'm thinking if we need to return the iPhone 5 and there is none in stock until 3-4 weeks time by that time our returns policy would have ran out. Do you see where I'm coming from? What happens then?!?
     
  7. afrocleland thread starter macrumors member

    Joined:
    Sep 24, 2012
    Location:
    Glasgow
    #7
    Good point! Maybe they would give us a note or something. I really don't want to have spent £600 on something that'll look worn out after a month.
     

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