iPhone says it has an email, but there is no no new email?!?!?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by falconman515, Oct 11, 2012.

  1. falconman515 macrumors 6502a


    Jun 8, 2010
    My iPhone 5 shows the little 1 badge on the email app and when I go into it (I have 4 different emails) it shows my work email via Microsoft Exchange as having 1 new email.

    But when I go into it there is no new email to be found?!?!?

    I do not like having the badges on my email nor my phone telling me I have a new email ... I check it a lot during the day for work and I will contently be going into it thinking I have a new email and there be nothing.

    Anyone had this issue before and how do I remedy this issue?
  2. Tj13 macrumors newbie

    Oct 17, 2012
    Same issue here. First time it happened I deleted the account and then set it up again, that cleared it.
    It happend a second time, I believe it happened after I searched for an older email not on the phone. I have outlook save a copy in specific folders, those will show as unread on my desktop. I marked ALL of them as read and it still did not clear the iPhone. I show 49 emails unread in the phone inbox and can't find them. I'll look into for a bit longer before I delete and setup again. Any reason/answers would help.....
  3. stock28 macrumors member

    Sep 29, 2012
    Mine does this with deleted e mails. They are gone but still shows there are 4 in the deleted folder. Folder is also empty if I log in through the internet. this is through hotmail.

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