iPhone screen becoming unresponsive

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Rossagues, Dec 5, 2015.

  1. Rossagues macrumors regular

    Rossagues

    Joined:
    Aug 12, 2012
    Location:
    Manchester, England
    #1
    I have a iPhone 6 Plus (MGAH2B/A) running iOS 9.2 Public Beta 4 (Build 13C75). It's out of warranty.

    Recently my iPhone screen has become unresponsive at times and also clicks on things randomly. The only effected side seems to be the left side!

    There is no physical damage to the phone and I am not sure if a screen becomes worse over time.

    For example when I press the A key it often presses the S key.

    Any help or advice?

    Thanks,

    Ross
     
  2. Septembersrain Contributor

    Septembersrain

    Joined:
    Dec 14, 2013
    Location:
    Texas
    #2
    Has it ever been submitted to water or being dropped? Perhaps extreme heat or cold? Only thing I can think of is the digitizer.

    Have you already tried to reset all settings and set up as new.

    I'd recommend trying 9.1 without using any beta builds to see if perhaps the update was corrupt.
     
  3. Rossagues thread starter macrumors regular

    Rossagues

    Joined:
    Aug 12, 2012
    Location:
    Manchester, England
    #3
    It has been dropped once or twice. I am currently in the process of a full reset.

    Fingers crossed!

    Thanks,

    Ross
     
  4. iPad Retina macrumors 6502a

    iPad Retina

    Joined:
    Jan 6, 2013
    Location:
    Canada
    #4
    Hello, Same exact problem here, It's always worth bring it to the store, will be bringing mine to the store tomorrow, my warranty ended a while ago but since this is my recent replacement i still have warranty till January, 3rd replacement :):)
     
  5. iPad Retina macrumors 6502a

    iPad Retina

    Joined:
    Jan 6, 2013
    Location:
    Canada
    #5
    Sooner or later you'll probably get lines running through your screen, is your phone black in color?
     

    Attached Files:

  6. macmann81 macrumors member

    macmann81

    Joined:
    Sep 12, 2014
    Location:
    West TN
    #6
    I am having the same problem. Was also on the public beta 4. Did a restore to 9.2 and set up as a new phone. Seemed to work better for a day or two but the problem is starting again. If I restore from backup the issue starts immediately and often. I believe my phone is out of warranty. Not sure where to go from here.
     
  7. Macnificant macrumors 6502a

    Joined:
    Feb 26, 2008
    #7
    Your not the only one with this situation. I have the same problem, still haven't taken it into the store.


    https://discussions.apple.com/thread/7028290?start=0&tstart=0
     

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