iPhone (verizon) question

notkodysmith

macrumors newbie
Original poster
Jun 20, 2012
20
0
So I have a question that mabie someone familliar with verizon could answer this question for me.

when I first got verizon in april of 2010, i made the mistake of getting a sony erricson Xperia Play (it was horrible). I was able to upgrade when the iPhone 4s came out because my mother in law wanted to get added to oour plan, but didnt want a smartphone. so i took her upgrade and got the 4s. With the release of the iPhone 5 iminent, my wife is sick of her Droid Incredible 2, and wants an iPhone. what are the chances that Verizon would let me renew my policy early so we can both upgrade to the iPhone 5?

this is my first post, btw, i hope i didnt create any social faux paus.
thanks!
 

Michael CM1

macrumors 603
Feb 4, 2008
5,676
272
My date for upgrade eligibility is in June, which I think is 4 months before my two years is up. AT&T let me upgrade about every year, but I think that has been limited recently. You'll probably just need to check with Verizon.
 

Tilpots

macrumors 601
Apr 19, 2006
4,192
71
Carolina Beach, NC
She's probably pretty close to her upgrade date if she got a Droid 2. That said, they won't move her upgrade date at all. It's 20 months from the last upgrade date on the line.
 

boomhower

macrumors 68000
Oct 21, 2011
1,559
50
The chances up them moving the upgrade date more than a couple of weeks is slim at best. With the subsidies they are paying they aren't giving much wiggle room anymore.
 

infinity12402

macrumors member
Jun 15, 2012
84
0
NY
Unless you call multiple times a week complaining of problems with your phone, I highly doubt they will push it forward that far in advance.
 

Shrink

macrumors G3
Feb 26, 2011
8,931
1,598
New England, USA
According to a Customer Service Rep with whom I spoke, one of Apple's provisions in their contract with Verizon states that Verizon cannot move up upgrade dates for major Apple releases. Supposedly this has to do with issues of supply.

I called because my upgrade date is 10/7/12, and it looks like the new phone will be announced on 9/12/12, and probably released a few days later. (This is, of course, all supposition, conjecture, and rumor). I asked if all occurred as rumored, could I move up my upgrade date (about 3 weeks) and the above was explained.

I called 2 more times to see if I could find a more flexible Customer Rep, and I was told the same thing each time. I was also told that if I wanted to buy an Android phone, they would move up my upgrade date, but not for an Apple release.
 

LegacyDroid

macrumors newbie
Apr 5, 2011
7
0
According to a Customer Service Rep with whom I spoke, one of Apple's provisions in their contract with Verizon states that Verizon cannot move up upgrade dates for major Apple releases. Supposedly this has to do with issues of supply.

I called because my upgrade date is 10/7/12, and it looks like the new phone will be announced on 9/12/12, and probably released a few days later. (This is, of course, all supposition, conjecture, and rumor). I asked if all occurred as rumored, could I move up my upgrade date (about 3 weeks) and the above was explained.

I called 2 more times to see if I could find a more flexible Customer Rep, and I was told the same thing each time. I was also told that if I wanted to buy an Android phone, they would move up my upgrade date, but not for an Apple release.
I was told the same thing.
 

willmtaylor

macrumors G4
Oct 31, 2009
10,297
7,854
Here(-ish)
Good luck getting verizon to move up your upgrade date.
They are the greediest and most nickel and dime carrier out there.
Please. You've been on here enough to know that such subjective & inflammatory language does no good. It's like comparing Stalin to Hitler to Bin Laden. They're all pretty horrible; the worst just depends on who you ask. Do we really need to derail another thread to go into the details of why one is worse than another?
 

Applejuiced

macrumors Westmere
Apr 16, 2008
40,672
6,404
At the iPhone hacks section.
Please. You've been on here enough to know that such subjective & inflammatory language does no good. It's like comparing Stalin to Hitler to Bin Laden. They're all pretty horrible; the worst just depends on who you ask. Do we really need to derail another thread to go into the details of why one is worse than another?
I agree, they're all pretty crappy but I think verizon takes the cake when it comes to greed.
 

TeeRom

macrumors member
Aug 1, 2012
30
0
I'm 99% sure the primary line is able to early upgrade every 12 months and the secondary lines every 20 months.
 

saberahul

macrumors 68040
Nov 6, 2008
3,616
88
USA
I seriously think that Apple should build a phone that acts like the magic carpet. All my life’s problems will be solved.
 

Shrink

macrumors G3
Feb 26, 2011
8,931
1,598
New England, USA
Good luck getting verizon to move up your upgrade date.
They are the greediest and most nickel and dime carrier out there.
I will not dispute, one way or the other, whether Verizon is THE greediest,etc. carrier as I don't have adequate measures of greed to make a comparison.

Perhaps I am terminally naive, but I was told that this was not Verizon's policy, but required by Apple in the agreement allowing Verizon to sell iPhones. As I mentioned above, this, the greediest of all carriers, does move upgrade dates for Android devices because, unlike Apple, they don't require Verizon to deny moving upgrade dates.

I am the last person to defend Verizon. I reported what I was told. I suppose they all (I spoke to 3 reps) could be lying...I choose to believe their story of Apple's restriction. It is consistent with Apple's past behavior.
 

ritmomundo

macrumors 68000
Jan 12, 2011
1,823
227
Los Angeles, CA
Verizon is flexible when it comes to Android phones. They let me upgrade 6 months early (meaning at 14 months) when I asked for the Razr Maxx, but when the iPhone 4 came out, they were strict. I assume they'll be the same for the iPhone 5. Still, it never hurts to give them a call after the announcement on 9/12 and see what they say. You might get a super nice rep.
 

notkodysmith

macrumors newbie
Original poster
Jun 20, 2012
20
0
thanks for the info

Oh whell, looks like ill have to wait for a little bit, but at least i have the 4s to work with. i actually had ATNT for a while which i hated (then GTA while living abroad, i will give you exactly one congratulation if you know what carrier that is) so i got verizon because i was so against atnt. i like the speed and service of verizon, but not the price exactly. and the fact that im loosing my unlimited data.. oh well.
 

Shrink

macrumors G3
Feb 26, 2011
8,931
1,598
New England, USA
Verizon is flexible when it comes to Android phones. They let me upgrade 6 months early (meaning at 14 months) when I asked for the Razr Maxx, but when the iPhone 4 came out, they were strict. I assume they'll be the same for the iPhone 5. Still, it never hurts to give them a call after the announcement on 9/12 and see what they say. You might get a super nice rep.[/QUOTE]

It is possible, but I deem it highly unlikely.

If not allowing upgrade dates to be moved up are, in fact, part of Verizon's agreement with Apple, if the rep did move up your date, and it was found out, at the very least the rep would get in serious trouble, or fired. At worst, if Apple somehow found out, it could conceivably jeopardaize Verizon's ability to sell iPhones.

Although I deem the latter to be unlikely, putting the rep in jeopardy would be unkind.

That all said...I still might try a call on 9/12!!!:p:D
 

Dwalls90

macrumors 601
Feb 5, 2009
4,713
1,083
I agree, they're all pretty crappy but I think verizon takes the cake when it comes to greed.
AT&T vs. Verizon?

Challenge, accepted ;)

AT&T does often "randomly" move forward upgrade dates for iPhone releases by a few months sometimes. I know they did for the 4 at least, but I've never witnessed it. You have a higher probability of having your upgrade moved up if you are the head line on the account, and the more you pay per month.

AT&T's standard contracts last 24 months, with upgrades being every 24 months.


Verizon's standard contracts last 24 months, with upgrades being every 20 months. If you signed your contract before 1/16/11 (and haven't renewed it since), then you are able to early upgrade for an amount a little higher than the upgrade price after 12 months.
 

Leonard1818

macrumors 68020
Nov 15, 2011
2,459
393
sat on my upgrade waiting for the new phone. I'll probably buy a 2nd one off contract for my wife and sell my 4s.

I went to verizon when my dumbphone broke and I was 1 week away from my upgrade date. They wouldn't move it. My dumb phone did not work AT ALL and I would be signing up for a way more expensive contract and they STILL wouldn't move it.

I went to a "premium reseller" who moved the date up for me. Long story short we ended up taking back everything to the reseller and getting a refund but the verizon system still reflected the "bumped" up date. That evening we went back to the corporate store and upgraded.

Whatever.
 

willmtaylor

macrumors G4
Oct 31, 2009
10,297
7,854
Here(-ish)
The more I read around the more I'm convinced that with upgrades, fees, etc., it almost 100% depends on who you talk to. The differences in experience in this forum alone is astounding. While some people get great deals left and right, others are left in the cold. Carrier doesn't matter; online, store, or 3rd party doesn't matter.

I'm certain that most things are possible if you get the right person (one who has the knowledge and the willingness to help) on the right day. I say if not, go back another day or head to another store and try, try again.

</my2cents>
 

Applejuiced

macrumors Westmere
Apr 16, 2008
40,672
6,404
At the iPhone hacks section.
AT&T vs. Verizon?

Challenge, accepted ;)

AT&T does often "randomly" move forward upgrade dates for iPhone releases by a few months sometimes. I know they did for the 4 at least, but I've never witnessed it. You have a higher probability of having your upgrade moved up if you are the head line on the account, and the more you pay per month.

AT&T's standard contracts last 24 months, with upgrades being every 24 months.


Verizon's standard contracts last 24 months, with upgrades being every 20 months. If you signed your contract before 1/16/11 (and haven't renewed it since), then you are able to early upgrade for an amount a little higher than the upgrade price after 12 months.
Lol :D
No need for a challenge bro, just stating an opinion.
I feel that Verizon nickels and dimes their customers more and obviously Verizon is the more expensive carrier in the US.
Not talking about upgrade dates only, just general.
But in the end they're both greedy and try to push their prices as far as they can get away with till the government or customers start getting outraged.

Verizon is flexible when it comes to Android phones. They let me upgrade 6 months early (meaning at 14 months) when I asked for the Razr Maxx, but when the iPhone 4 came out, they were strict. I assume they'll be the same for the iPhone 5. Still, it never hurts to give them a call after the announcement on 9/12 and see what they say. You might get a super nice rep.[/QUOTE]

It is possible, but I deem it highly unlikely.

If not allowing upgrade dates to be moved up are, in fact, part of Verizon's agreement with Apple, if the rep did move up your date, and it was found out, at the very least the rep would get in serious trouble, or fired. At worst, if Apple somehow found out, it could conceivably jeopardaize Verizon's ability to sell iPhones.

Although I deem the latter to be unlikely, putting the rep in jeopardy would be unkind.

That all said...I still might try a call on 9/12!!!:p:D
I dont know about that.
You know one likes to point the finger to the other.
Oh its not us its Apple, nope not us its the other guy.
Bottom line is Android devices are cheap and carrier pay less to the manufacturers so they have more room to play and more profit than iphones.
That's why AT&T, Verizon and most carriers try to push all other phones besides the iphone, even corporate orders have leaked out that showed them telling their reps to sell more android phones or windows mobile instead of iphone. Truth is the iphone costs the carriers an arm and a leg compared to various other mobile devices.
I doubt Apple cares or even has any say if Verizon or AT&T wants to let their customers upgrade to an iphone earlier. Offcourse Apple would go for it, they will sell more iphones. More iphones equals more money for Apple.
 
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Dwalls90

macrumors 601
Feb 5, 2009
4,713
1,083
Lol :D
No need for a challenge bro, just stating an opinion.
I feel that Verizon nickels and dimes their customers more and obviously Verizon is the more expensive carrier in the US.
Not talking about upgrade dates only, just general.
But in the end they're both greedy and try to push their prices as far as they can get away with till the government or customers start getting outraged.
Just busting you bro. Verizon's plans are a tad bid more expensive by $5-10 on average, and yes both are wicked greedy.
 

pblakk

macrumors member
Apr 8, 2012
57
0
The more I read around the more I'm convinced that with upgrades, fees, etc., it almost 100% depends on who you talk to. The differences in experience in this forum alone is astounding. While some people get great deals left and right, others are left in the cold. Carrier doesn't matter; online, store, or 3rd party doesn't matter.

I'm certain that most things are possible if you get the right person (one who has the knowledge and the willingness to help) on the right day. I say if not, go back another day or head to another store and try, try again.

</my2cents>
I agree, it depends on your persuasion techniques, your history with the carrier, how much you pay, or basic luck even if you're a new customer, etc. Throughout the YEARS of being a Verizon customer, I've had, on a rough estimate, 5-6 early upgrades, on a couple dumb phones a while back, then a few blackberry devices. And...no, they wouldn't budge on the iphone 4s. Not gonna happen, almost definitely not with Verizon IMO.

Quick sidenote in reference to another post, yes Verizon is definitely flexible on Android phones.