iPhone Vodafone Unlock

Discussion in 'iPhone' started by KaPOWitsCHRIS, Jun 23, 2012.

  1. KaPOWitsCHRIS macrumors 6502

    KaPOWitsCHRIS

    Joined:
    Apr 8, 2010
    Location:
    Coventry, UK
    #1
    So my contact expires soon and I am going to jump ship to Orange however there is a problem, my phone is locked to Vodafone.

    I tried the unlock request form on Vodafone's website but it came back saying the IMEI number doesn't match their records. I was puzzled by this as I had typed it in perfectly, then I remembered that I had my original iPhone that I purchased from Vodafone replaced by Apple after the lock button became stuck.

    So obviously Vodafone have no record of this phone being sold to me on my account which means I can't request them to unlock it.

    What can I do?
     
  2. lordofthereef macrumors G4

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #2
    Have you tried calling them an explaining the issue?
     
  3. KaPOWitsCHRIS thread starter macrumors 6502

    KaPOWitsCHRIS

    Joined:
    Apr 8, 2010
    Location:
    Coventry, UK
    #3
    Not yet.

    1. Call centres are closed atm

    2. Lots of reports recently of Vodafone CS being a nightmare to deal with so I'm trying to avoid ringing them unless I absolutely have to
     
  4. lordofthereef macrumors G4

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #4
    Well, I have never had vodafone, nor ever been to the UK (but I plan to on the latter), but if I had a similar issue with AT&T I feel like a call is the best way to go. Doesn't sound like any form of automated method would work. I suppose you could try giving Apple a call too, but I wouldn't expect much from them to be honest.
     
  5. KaPOWitsCHRIS thread starter macrumors 6502

    KaPOWitsCHRIS

    Joined:
    Apr 8, 2010
    Location:
    Coventry, UK
    #5
    Ok thank you. I shall give them a ring tomorrow.
     

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