iPhone iPhone X shuts down and stays shut

Discussion in 'iOS 13' started by redgreenski, Jul 14, 2019.

  1. redgreenski macrumors regular

    Joined:
    Aug 17, 2017
    #1
    Is this hardware of iOS13 issue?

    I received replacement iPhone X 3 weeks ago from Apple.
    I upgraded to iOS 13 about 2 weeks ago.

    Now out of nowhere my phone just shuts down and does not restart and stays shut until pressing power and up volume button.

    Anybody else experiencing similar issue on iPhone X?
     
  2. d5aqoëp macrumors 65816

    d5aqoëp

    Joined:
    Feb 9, 2016
    #2
    It might be battery issue. Go to settings -> Battery -> Battery Health to see if any unexpected shutdown warnings displayed there.
     
  3. redgreenski thread starter macrumors regular

    Joined:
    Aug 17, 2017
    #3
    Battery health is 100%
     
  4. redgreenski thread starter macrumors regular

    Joined:
    Aug 17, 2017
    #4
    So i just went to Apple store and confirmed that this is a bug. And the phone actually does not turn itself off. It is the screen the permanently goes off until the phone is restarted.
     

Share This Page

3 July 14, 2019