iPhone XS Max Won't Connect to iTunes

Discussion in 'macOS High Sierra (10.13)' started by EM2013, Sep 21, 2018.

  1. EM2013 macrumors 65816

    EM2013

    Joined:
    Sep 2, 2013
    #1
    trying to restore max from a backup but it doesn't pop up in iTunes. have the latest version of iTunes, what can I do?
     
  2. andrewj macrumors regular

    Joined:
    Sep 4, 2008
    #2
    I'm having a similar issue. I'm getting a message that I need to update software on the Mac, but it doesn't specify what exactly. I'm using Mac OS High Sierra 10.12.3; not sure if this is a factor or not.
     

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