iPhone XS Max Won't Connect to iTunes

Discussion in 'macOS High Sierra (10.13)' started by EM2013, Sep 21, 2018.

  1. EM2013 macrumors 65816


    Sep 2, 2013
    trying to restore max from a backup but it doesn't pop up in iTunes. have the latest version of iTunes, what can I do?
  2. andrewj macrumors regular

    Sep 4, 2008
    I'm having a similar issue. I'm getting a message that I need to update software on the Mac, but it doesn't specify what exactly. I'm using Mac OS High Sierra 10.12.3; not sure if this is a factor or not.

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