I posted this about 2 weeks ago and didn't receive any replies. If anyone knows anything I'd really appreciate it. My iPod is dying... I've been plagued with the iPod battery problem that seems to be happening to a good many people (it's no longer holding a charge). So, now I'm hoping to get it fixed. It's a 10gb dock connector iPod. I bought it the day they released the new ones back in May, I believe. 1. I'm currently living in Japan and don't want to spend the excessive phone charges by calling Apple, unless I know I can get it replaced. Does apple replace them under the current warranty? 2. I'm returning to the U.S. in August (after the warranty) can I log the complaint and get it replaced after the warranty expires? 3. Is there some apple support e-mail or web page I can access? I've looked and can only seem to find a phone number. Any advice is greatly appreciated. Thanks.