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mac000

macrumors 6502a
Original poster
Sep 6, 2005
679
0
I got an iPod mini through the student union when i bought an iBook about two weeks ago. The other day i left my ipod in my pants and they went through the wash. I tried turning it on, nothing, connecting it to the computer, nothing. Question is: If i do, or if I dont tell Apple how my ipod broke, can I get a new one since i am stil under the 90 "warranty"

Anyhow face this situation? Am I ok since i do have the 90 day warranty and i can get a new one/refurb'ed one? If someone could let me know that would be great, thanks.
 
My guess is that Apple would be able to tell, upon investigating, that this iPod did not die of natural causes and would, therefore, not be covered by the warranty. The question is, how much would they investigate the matter? I wouldn't take the chance, but it's up to you.
 
Found this

I found this online, you might not want to open it yourself.

iPod In Washing Machine = Bad Idea


2005-05-13 07:43:13


Go figure, eh? An Australian teen left his iPod in the clothing hamper and it ended up in the wash. Not surprisingly, it did not function when it came out. In an apparent attempt to fix the unit, the boy tried to pry it open with a screwdriver, at which point the iPod exploded ("or more of a pop"), leaving a burn mark on the cover and emitting fumes. The boy was treated by paramedics for minor breathing difficulties after ingestng the fumes.

No specific, single cause was indicated for the "pop" and fumes, but as users of a variety of portable devices, we are aware that the rechargeable battries used in such devices can become volatile when they meet water. If the attempt to pry open this wet iPod managed to rupture the packaging of the unit's lithium polymer battery, such a reaction would seem not to be unexpected. An info page on lithium polymer battery technology backs up this assumption:
"The lithium in a Li-Poly cell is hazardous and will react violently with water."
 
My roommate last year did this, he brought his iPod mini to the Apple store near me and they basically laughed. I guess it happens often enough that they can spot it pretty easily. He ended up just buying a new one and being more careful.
 
heh i was in the apple store and some guy came in with a crushed screen and said it just "happened"

for some reason he thought it was a software problem and as he walked out he slid the iPod back into his back pocket and the tech guy just laughed.
 
igucl said:
My guess is that Apple would be able to tell, upon investigating, that this iPod did not die of natural causes and would, therefore, not be covered by the warranty. The question is, how much would they investigate the matter? I wouldn't take the chance, but it's up to you.

I read on another page that this happened to someone else, and all they did was send it into Apple. However long it took, they ened up getting a new one.

Can anyone comment on this first hand?
 
mac000 said:
Is there anyway to open up the iPod mini?


Uh, yeah, but.. if you do that and don't know the details in correctly doing this, you will cause minor damage (scratch bend aluminum) and your warranty will be void for sure!

If you can live without it for a few weeks, I would keep it someplace warm with lots of airflow over it, and try what Madjew said, play dumb.

if it isn't dripping, or condensing inside you may get lucky. Otherwise the Mini is FAR below $200 on the apple online store so it won't cost much to replace it.
 
Well you made the mistake of washing it with your pants. You really shouldn't expect Apple to cover this, seeing as this action is not covered by any sort of warranty.

Time to take responsibility for your actions. Buy a new one or go on with out an iPod. It sucks, but this is life.
 
Isn't anyone going to correct him and tell him that he has a 1 year warranty? The 90 day warranty applies to phone support.
 
mac000 said:
I got an iPod mini through the student union ... The other day i left my ipod in my pants and they went through the wash. ... If I dont tell Apple how my ipod broke, can I get a new one since i am stil under the 90 "warranty

Just curious: Your own negligence clearly ruined your mini. Did your idea of trying to get a new one from Apple come before or after the ethics class was completed? :)
 
Cinnamon Swirl said:
Just curious: Your own negligence clearly ruined your mini. Did your idea of trying to get a new one from Apple come before or after the ethics class was completed? :)

Please everybody.

Spare the moral lessons.

I love Apple's products, and the culture surrounding them, but couldn't really care less about their corporate bottom line.

Everytime we buy something from Apple, we are being gouged. Knowingly, blissfully gouged.

It doesn't bother me in the slightest to milk the system in a case like this.

Others may disagree with this perspective, but please don't have delusions of righteousness.
 
chucknorris said:
Please everybody. Spare the moral lessons.

I love Apple's products, and the culture surrounding them, but couldn't really care less about their corporate bottom line. Everytime we buy something from Apple, we are being gouged. Knowingly, blissfully gouged.

It doesn't bother me in the slightest to milk the system in a case like this. Others may disagree with this perspective, but please don't have delusions of righteousness.

I have no vested interested in whether the original poster is able to obtain a new mini by lying about what happened. Apple is a multi-billion dollar company and, as you correctly state, overcharge on everything they sell.

You overpaid for your beloved iBook just as I will when my new purchase is made in the months ahead. If we choose not to pay the excessive premium for products that are good (but shy of fabulous in my estimation), we can freely pursue alternative options.

However, suggesting that delusions of righteousness are involved is disingenuous and presumptuous on your part. There should be a point when people begin to accept responsibility for their actions and not attempt to cloud issues by drawing a dubious nexus between cost of an item, pricing policies of a company and questionable actions they consider as a creative and cost-free remedy is sought.
 
Cinnamon Swirl said:
I have no vested interested in whether the original poster is able to obtain a new mini by lying about what happened. Apple is a multi-billion dollar company and, as you correctly state, overcharge on everything they sell.

You overpaid for your beloved iBook just as I will when my new purchase is made in the months ahead. If we choose not to pay the excessive premium for products that are good (but shy of fabulous in my estimation), we can freely pursue alternative options.

However, suggesting that delusions of righteousness are involved is disingenuous and presumptuous on your part. There should be a point when people begin to accept responsibility for their actions and not attempt to cloud issues by drawing a dubious nexus between cost of an item, pricing policies of a company and questionable actions they consider as a creative and cost-free remedy is sought.

Your points are well-taken, but I stand firm.

Keep in mind that I score in the socialist range of every political test.

Moral relativism (which is itself a relavistic term) is inevitable when daily life is reduced to interaction between people and faceless corporations.

Nobody can make a straight-faced argument that it is justifiable to steal from another human being, but there are enormous grey areas when it comes to human/corporate relations.

From an extremely broad perspective, capitalistic consumerism is perpetrating the greatest theft (in the form of lost natural resources, poverty, etc) ever committed.
 
chucknorris said:
... Nobody can make a straight-faced argument that it is justifiable to steal from another human being, but there are enormous grey areas when it comes to human/corporate relations.

I do agree that corporate America hardly stands as the beacon of light for the rest of us to guide our moral and ethical compasses by. I also appreciate someone who defends their views while avoiding a personal attack on another member. Thanks.
 
a guy on my course got a massive scratch on his iPod screen and was wondering about 'fast forwarding the aging process'. but he kinda figured that if it didn't work then his iPod would be in even more a mess. sorta like Keenan and Kel :D

he just put a comical plaster over the scratch and he now bears the consequence of not looking after his music player properly. things like this make me wrap my iPod mini in cotton wool. BE CAREFUL!
 
wow, i think you guys covered everything but the topic. why dont you start a new thread called "speaking bs about meaningless things", or just reply to the topic.

iPod mini: can you take it apart?

Anyone else face this situation?

Thanks
 
chucknorris said:
Please everybody.

Spare the moral lessons.

I love Apple's products, and the culture surrounding them, but couldn't really care less about their corporate bottom line.

Everytime we buy something from Apple, we are being gouged. Knowingly, blissfully gouged.

It doesn't bother me in the slightest to milk the system in a case like this.

Others may disagree with this perspective, but please don't have delusions of righteousness.

Oh yeah, sure. And if I bought a BMW and had an accident, it would be ok to ask for a brand new car "because they're making a lot of profits anyway".

Apple are able to spend a lot of money on R&D because of their profit margins.

If you want to "milk the system" of a company that doesn't deserve it, seek out anything with a Microsoft sticker on it.
 
chucknorris said:
Please everybody.

Spare the moral lessons.

I love Apple's products, and the culture surrounding them, but couldn't really care less about their corporate bottom line.

Everytime we buy something from Apple, we are being gouged. Knowingly, blissfully gouged.

It doesn't bother me in the slightest to milk the system in a case like this.

Others may disagree with this perspective, but please don't have delusions of righteousness.


Because stealing was made right, when?

When you buy an Apple Product, you aren't being gouged, you're paying for the R&D of the product you bought, the production of it, the R&D of a FUTURE product.
If we payed less, then there'd be less money available to research and development, and the products would start to lack.
When they (the internets) say "OMG!1! An iPOD nano only costs $90 to make, but they are charging $200! OMG GOUGING!" They're talking ONLY about the parts that go into the device.
Should R&D just.. not get paid? They go to 1 Infinite Loop every day from 9-5 just to hang out, and design things for free?
Should Jonathan Ive should have to go home to live on Ramen noodles that are 11 for 99¢ because people are "being gouged"?
(the answer is no)

Products don't just appear out of thin air. They can cost millions and millions of dollars.

Apple also has corporate taxes to deal with, but I'll get into that after I take my course on Tax law.

/future CFO
//Will try to play with prices
///OO! Supply and demand!!
////97¢ iTunes, HA HA!
 
mac000 said:
wow, i think you guys covered everything but the topic. why dont you start a new thread called "speaking bs about meaningless things", or just reply to the topic.

iPod mini: can you take it apart?

Anyone else face this situation?

Thanks

Use google, have fun!

See Ya, Bye!
 
raggedjimmi said:
a guy on my course got a massive scratch on his iPod screen and was wondering about 'fast forwarding the aging process'. but he kinda figured that if it didn't work then his iPod would be in even more a mess. sorta like Keenan and Kel :D

he just put a comical plaster over the scratch and he now bears the consequence of not looking after his music player properly. things like this make me wrap my iPod mini in cotton wool. BE CAREFUL!

haha, That is a great story.

I still put both iPods on cloth or something soft when they are not protected otherwise! I will have to try the cotton wool trick ;)
 
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