iPod randomly shuts off on occasion

Discussion in 'Macintosh Computers' started by Abstract, Sep 21, 2004.

  1. Abstract macrumors Penryn


    Dec 27, 2002
    Location Location Location
    What do I do if my iPod randomly shuts off once in a while. This has only happened 4-5 times in 2 months, but it happened again this morning. It once happened during a jog. I was in the middle of a song, and then it just reset, and the Apple logo came on. The same thing happened when I was lying on a couch, motionless. Definitely not due to shaking and vibration effects.

    This morning, my iPod reset after I updated my songs by connecting to my PB. I unplugged it (safely), and it was on the main menu, which is what normally happens. Then the Apple symbol came up.

    I realize this isn't normal, and I normally advise people to use "common sense." If a part inside is loose, or if it doesn't turn on, then yes, it is obviously broken. ;) However, if I bring this machine into the MAC1 Apple retailer, I can't exactly prove that it shuts off sporadically. It doesn't happen often, so that makes it harder to prove. It also makes it harder for them to fix. They may just send it back to me. :rolleyes:

    Does anybody have this issue, and does the issue get worse? Whether it gets worse may be the deciding factor, I think.
  2. decksnap macrumors 68040


    Apr 11, 2003
    I think the part about unplugging it from the computer after updating and having it go to the Apple icon for a few seconds is actually normal.

    The other stuff- have you tried reinstalling the software, or at least forcing a 'reboot'?
  3. Dave00 macrumors 6502a

    Dec 2, 2003
    I'd be willing to bet it's set to auto-off after a certain time period. This is an option in the Settings control. I actually use this when I'm using the pod in the car alot for short drives, because I frequently forget to push stop when I've turned off the car.

    The apple icon always comes on after unplugging from the computer.
  4. buryyourbrideau macrumors 65816


    Mar 1, 2005
    well my ipod definetly dosnt have the auto off option turned on, i was driving home from chicago and it just reset itself out of nowhere

    and last night i was driving home from a show and then it just shut off

    i cant call apple, they wont say anything since its out of warranty.

    any ideas?



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