irresponsive screen ipad pro 12.9 2nd gen

Discussion in 'iPad' started by manyelski, Jun 1, 2018.

  1. canesalato macrumors 6502a

    canesalato

    Joined:
    Jan 31, 2010
    #176
    The iPad Pro is NOT a pressure sensitive device. There is no pressure sensor under the screen...
     
  2. darkarn macrumors 6502a

    Joined:
    Apr 8, 2017
    Location:
    Singapore
    #177
    Hmm. Maybe what that exactly is may be wrong, but the theory that you should not exert too much force on the screen certainly still sound legit
     
  3. AppleHaterLover macrumors 65816

    Joined:
    Jun 15, 2018
    #178
    Try hitting it with a hammer to see if it senses that pressure
     
  4. canesalato macrumors 6502a

    canesalato

    Joined:
    Jan 31, 2010
    #179
    Yes, absolutely. I agree on that. The iPad pro is aluminum and thin, therefore very easy to bend. My point is that, at least for the 12.9, there is no difference in form factor between the last model and the one from 2015. So why does the problem seems to be so prevalent only in the second generation? I think there is some kind of hardware fault here.
    --- Post Merged, Oct 13, 2018 ---
    Uhm...I guess this was supposed to be a joke?
     
  5. darkarn macrumors 6502a

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    Apr 8, 2017
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    Singapore
    #180
    Only thing I can think of is the different digitaliser used between the two generations
     
  6. mkasu macrumors member

    mkasu

    Joined:
    Feb 24, 2010
    Location:
    Japan
    #181
    It's also the first device with the 120 Hz ProMotion thingy, which probably changed a bit in the display architecture.
     
  7. g75d3 macrumors newbie

    Joined:
    Dec 10, 2014
    #182
    Would be great if it was that easy in Russia. Official support told me that everything is ok and if I want I can consult authorized service provider. They have taken the iPad for diagnostics and after one week told me that everything works as it should, they couldn't find any problem. I got fed up with this and sold my old iPad and bought exactly the same model. For 1.5 months it worked flawlessly but after that issues began piling up and now it is as bad as the old one. Damn it.
     
  8. mrex macrumors 68030

    mrex

    Joined:
    Jul 16, 2014
    Location:
    europe
    #183
    It is probably good couple of days or weeks until you start seeing the symptoms again and it is getting worse when it starts from tiny freezes and glitches from time to time.
     
  9. darkarn macrumors 6502a

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    Singapore
    #184
    Which is a pity since the iPad Pro 2 is pretty much the best and most-supported tablet in the market. Had there been better Android tablets and/or those offmarket tablets have better aftersales support, more people would have ditched the iPad Pro 2 already

    That said, it is really strange why only a few users are having this issue. I wonder if it was a combination of bad manufacturing batches and the slightly lower amount of 12.9 inch users against the 10.5 inch users (which means lower sample size and also less manufacturing batches required)
     
  10. pooryou macrumors 65816

    pooryou

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    NorCal
  11. mrex, Oct 18, 2018
    Last edited: Oct 18, 2018

    mrex macrumors 68030

    mrex

    Joined:
    Jul 16, 2014
    Location:
    europe
    #186
    does it occur when you keep the ipad pro on your hand or when it is laying on a table.

    if im holding the ipad pro with my other hand, especially from the area where the charging port is or from the back, it becomes totally unresponsive.. i have tried differend ways to handle ipad pro, and it is more or less related to the way you hold it.

    what i have found so far.

    1. when charging and holding ipad pro, especially, from the bottom area,causes the screen becomes totally unresponsive.. puting it down onto a surface, and not holding it with your hand, the screen start behave ”normally” after a short period. still have touchscreen issues, but much less.

    2. sometimes when it is charging, it becomes unresponsive and for example when writing, you will see skipping and missing letters/words. what is odd it is that the keyboard shows that the key is pressed, but nothing comes to the screen.. usually the keyboard doesnt recognize the touch either.

    so.. ipad pro seems to be very prone the way it is kept especially if it is plugged to the charger at the same time. even when the ipad is about 45 degree angle laying on my stomach against my leg, it start showing symptoms. even now when im trying to write this message, it takes alot of time to fix all those mssn letrs (should be missing letters) and the ipad pro is on then sofa and charging.

    because i know when i send this back to apple, they wont able to replicate the issue (has they ever?) i have recorded many examples for them to show it.
     
  12. Rhonindk macrumors 68040

    Rhonindk

    #187
    It happens in hand both landscape and portrait.
    Happens when laying flat or propped in my lap.
    Happens while attached to the ASK and sitting on my desk or table.
    Happens plugged in for recharge and unplugged.
    Happens on WiFi and LTE.
    I have yet to find an app that is immune to this while using.

    I have had the issue replicate in the Apple Store for the AG. He was scrolling through settings with it laying flat on the table top when it froze mid swipe. He turned the screen off then back on and it was fine. I got a refurb unit from that visit.
     
  13. ersott, Oct 19, 2018
    Last edited: Oct 19, 2018

    ersott macrumors newbie

    Joined:
    Jun 15, 2017
    #188
    Eso es lo mismo para mi ipad pro 12.9 2ª generación.

    Voy a Apple Store y Apple me envía un reemplazo. Inmediatamente lo vendo, y estoy esperando un nuevo iPad o una nueva superficie. Estoy muy decepcionado con este iPad Pro, y nadie sabe si el nuevo iPad tendrá este mismo defecto
     
  14. Rhonindk macrumors 68040

    Rhonindk

    #189
    That is my single biggest concern. :(
     
  15. kazmac macrumors 604

    kazmac

    Joined:
    Mar 24, 2010
    Location:
    On the silver scream
    #190
    Mine as well.

    If the software / apps I use were cross platform, I’d just go Surface Pro or maybe even Wacom when I get a new system. Unfortunately, too deep in Procreate to want to give that up. I guess I could learn the Affinity software I bought, but the learning curves scared me off.
     
  16. MTShipp macrumors 6502a

    Joined:
    Mar 25, 2009
    Location:
    Raleigh, North Carolina
    #191
    Yesterday I swapped out my 3rd iPad Pro for this issue. I originally was going to swap it in late September but for the whole day of then it was not failing and I didn’t want to risk it not failing in front of the genius.
    If not for AppleCare, I don’t think they would have done this so many times. I nearly used up my allotted 10 minutes of genius time before I could make it happen. The oddity for me has been that it is so difficult to make it fail on demand.
     
  17. seadragon, Oct 20, 2018
    Last edited: Oct 20, 2018

    seadragon Contributor

    Joined:
    Mar 10, 2009
    #192
    Editing photos in Lightroom on my iPad this morning and it was acting up like crazy. I lost my cool and out of frustration I punched the screen. Not enough to break it obviously. But I’ll be damned, it’s been flawless since! This was 8 hours ago. Definitely a hardware issue.
     
  18. darkarn macrumors 6502a

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    Apr 8, 2017
    Location:
    Singapore
    #193
    Thankfully you are not a certain bald person called Saitama...

    Jokes aside, this sounds like the 21st century version of slapping the TV until it works. Did you have to hit a specific spot for this to work?
     
  19. seadragon, Oct 21, 2018
    Last edited: Oct 21, 2018

    seadragon Contributor

    Joined:
    Mar 10, 2009
    #194
    Just the side of my fist to the center of the screen. It’s the next day now and it still hasn’t skipped a beat. Even as I type this reply on it, the touch screen is working perfectly whereas before it would be skipping letters like crazy. Not sure what I did, but it immediately started working properly again after I smacked it... for now at least.
     
  20. kazmac macrumors 604

    kazmac

    Joined:
    Mar 24, 2010
    Location:
    On the silver scream
    #195
    As someone who had to throw a camera across the room to get it to work again, this fix is a bit unsettling.

    If issues crop up again will you wait until the new models come out and ask to swap for one of those?
     
  21. seadragon Contributor

    Joined:
    Mar 10, 2009
    #196
    Not sure what I’ll do. This is day 3 now and the screen has been fine.
     
  22. darkarn macrumors 6502a

    Joined:
    Apr 8, 2017
    Location:
    Singapore
    #197
    Wow, this may mean something to do with the connection of the screen to other parts of the iPad

    I think throwing a camera across the room is more drastic than this still :D
     
  23. seadragon Contributor

    Joined:
    Mar 10, 2009
    #198
    Well, it's now Tuesday and my iPad has been working flawlessly ever since I gave the screen a good smack on Saturday. Don't know what to think, but it appears that there must have been something loose or not seated properly that slapping it corrected.
     
  24. azpekt macrumors regular

    Joined:
    Jun 27, 2012
    Location:
    hp, illinois
    #199
    OMG, that happens with me all the time and drives me crazy. I thought that that’s screen protector to blame - but looks like this issue is widespread.

    I’m with 2nd gen 12.9
     
  25. rhinosrcool macrumors 65816

    rhinosrcool

    Joined:
    Sep 5, 2009
    Location:
    MN
    #200
    Still waiting for the eventual problem to return...
     

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