A very non-technical co-worker is upgrading from an iPhone 5, and for some reason her phone will not backup to iCloud, and she does not own a computer. Without being able to backup to iCloud, she can not transfer everything to her new phone. I thought about offering to assist with iTunes on my Mac. I am thinking of plugging in her phone to my Mac, doing a complete backup and then plugging in her new phone and restoring from that backup. Before I do this: 1. Where do I go to completely wipe any data that is copied to my Mac from her old phone? 2. Are there any reasons that doing this may be a bad idea? Thanks.