Is it possible to get denied AppleCare coverage on your MBPr for water damage even if

Discussion in 'MacBook Pro' started by Hieveryone, Feb 26, 2015.

  1. Hieveryone macrumors 68040

    Apr 11, 2014
    you never spilled water on it?

    I use a damp cloth to clean my track pad. Maybe occassionaly I have put a some drops of water on the track pad then wiped with a micro fiber cloth.

    There should be NO reason why any of the water sensors should have gone off.

    I recently bought AppleCare, and have this paranoia that when if I need to use it in the future they'll say "Oh the water sense is off you wasted your money on AppleCare"
  2. chrfr macrumors 604

    Jul 11, 2009
    Don't ever put liquid directly on any part of your computer. Dampen the cloth, wring out the excess, then wipe the computer.
    If a drop of water makes its way into an unlucky spot, it certainly could set off the moisture sensor.
  3. takeshi74 macrumors 601

    Feb 9, 2011
    Sure. Consider things like condensation.
  4. Hieveryone thread starter macrumors 68040

    Apr 11, 2014
    I have put a few drops of water on my track pad to clean it but have no reason to believe water got into the machine.

    Is there anyway to check?
  5. snaky69 macrumors 603

    Mar 14, 2008
    You mean apart from opening it up, risking damaging it and voiding your warranty anyway?

    You could always buy a second one and keep it in case it breaks ;):cool:
  6. Hieveryone thread starter macrumors 68040

    Apr 11, 2014
    I'm not concerned about it. I'm staring at my trackpad right now. I just put drops of water ON it, and made sure not to wipe over the edges to prevent the water from getting into the space between trackpad and computer. There's no way water could have seeped into the crevices. At least that's how I see it.

    Maybe I just have an anxiety problem. For real :(
  7. cjmillsnun macrumors 68020

    Aug 28, 2009
    Considering my '12 rMBP never triggered the moisture sensors, despite being in a humid atmosphere, don't worry. It shouldn't be a problem.
  8. maflynn Moderator


    Staff Member

    May 3, 2009
    There's a number of possible things that could trip the moisture sensor, including exposing the laptop to high humidity environment, trying to clean the laptop. etc, etc.

    So yes its possible that apple will see the tripped sensors, deny coverage even though it never involved in a water spill
  9. Hieveryone thread starter macrumors 68040

    Apr 11, 2014
    So would it have made more sense to get the laptop inspected BEFORE buying AppleCare?

    I'm worried that I just wasted 174 on AppleCare :(

    But I seriously doubt I tripped the sensor. It works perfectly and I've never experience trouble.
  10. maflynn Moderator


    Staff Member

    May 3, 2009
    No, because it doesn't prove anything other then at the time of purchase its fine. If you live a humid or topical area, then it may still cause the sensors to trip after you buy applecare.

    Reading this thread, though I think you're making a major problem out of a non-issue. What I've mentioned are the rare exceptions, not the rule.
  11. Woochoo macrumors 6502

    Oct 12, 2014
    I've had a tons of water droplets (well, most of them were beer) on my trackpad and it's working like charm... I mean, if it doesn't drop on the corner of the trackpad, there's no need to worry (trackpad isn't permeable).

    Btw, if you live in a humidity zone (included in the humidity range usage told by Apple), you're on your own even if having Apple Care?
  12. Hieveryone thread starter macrumors 68040

    Apr 11, 2014
    Thanks. And I seriously doubt humidity will trip the sensor because it says online that it has to be water. Unless you use the machine in the sauna or something you should more than fine IMO. Even then, it's not really liquid water touching the sensor.


    My concern was that the sensor was ALREADY tripped before buying AppleCare, then it would have been a waste of money.

    But yeah your right I think I'm just being anxious over no reason. Probably one of those "keep calm and carry on" moments :)
  13. Hieveryone thread starter macrumors 68040

    Apr 11, 2014
    I just wanted to update everyone who has similar concerns (about tripping the water sensor in the trackpad)

    It's almost impossible to trip it without actually experience trouble with your trackpad.

    Essentially, if water seeps between the crack, you trackpad WILL act erratic.

    Even people on this forum have stated that their own tears from having a bad day, or as little as 2 drops of water can make your trackpad run a muck.

    So, if any water has gotten down there, you can rest assure you would know.

    If you've never had any trouble, you can be certain no water has gotten down there, and therefore your water sensor is A OK.
  14. steve23094 macrumors 68020


    Apr 23, 2013
    I read an article a little while ago that Apple got their wrist slapped for rejecting iPhone repairs when the moisture sensor had been triggered, despite them never having been directly exposed. They agreed that in future they would open units up to look for further evidence of water damage before rejecting them. I would hope they would do something sensible like this with a Macbook.
  15. c1phers macrumors regular

    Oct 27, 2011
    This is why I get squaretrade, covers liquid damage.
  16. Airboy1466 macrumors regular


    Feb 23, 2015
    You can always call apple and cancel your apple care and they will refund you some of your money based on how many days you have left on the warranty
  17. ano0oj macrumors 6502

    Apr 20, 2010
    lolol why on earth would you ever VOLUNTARILY drop some water on your laptop? You're just asking for trouble at that level of care...
  18. duervo macrumors 68020


    Feb 5, 2011
    I recommend changing this practice moving forward.

    Instead of putting water onto the trackpad (or any part of the system, for that matter), put the water on the cloth, and even then just enough to dampen it. It should not be dripping wet, or wet enough so that it leaves droplets on the system after wiping.

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