is my iPod broken?

Discussion in 'General Mac Discussion' started by Wano, Oct 6, 2004.

  1. Wano macrumors 6502

    Oct 23, 2002
    I have a 4th gen 20gb iPod. I have had to reset it quiet a bit since I got it (at least 3 a week). Yesterday the remote would not work for it and then it froze when I hooked it up to the computer. I tried to reset it, the apple logo appeared then it began resetting itself....and it has been doing this all night. I can't control it what so ever..... :confused:
  2. narco macrumors 65816


    Dec 9, 2003
    I'd take it in to the Apple store. I've owned three different iPods and I've never had that many problems.

  3. Macaddicttt macrumors 6502a


    Apr 22, 2004
    San Diego, CA
    A similar thing happened to my brother's 3G. It just kept resetting itself over and over. Apple replaced it no problem.
  4. mslifkin macrumors regular


    May 14, 2004
    New Jersey
    Before you send it back to Apple, try restoring the software. You can download the latest iPod software installer, and completely wipe and reinstall the iPod software. All your tracks will be gone if you do this, but as long as they're in your iTunes library the iPod will sync up the first time you connect. Just a thought.

  5. Wano thread starter macrumors 6502

    Oct 23, 2002
    Yeah, I have had to do that before. However this time, it is stuck in the sense that it keeps trying to reset itself. I have no control over it and it will not connect to the computer.

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