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hajime

macrumors 604
Original poster
Jul 23, 2007
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For PC, there are many customers but they are spread across different brands. For Apple, we are just one group. Because of such large group and we are noisy, demanding customers, we act together to complain like hell whenever there is something wrong with Apple products. For Huawei, Razer Blade or Lenovo laptops, the user base is either too small or not tight enough to work as a powerful group to make change possible. Because of this, there is an advantage buying MBP rather than Windows laptops?
 
I don't know if Apple has ever done what noisy and demanding customers want - if so, then we would still have USB ports, MagSafe, headphone jacks, removable batteries and so on. It works if you are in the band of consumers who will buy anything Apple puts out; or your needs happen to match what Apple decides to make - otherwise you are SOL. The rest of the ecosystem is far more responsive to the cacophony of noises that is the general consumer and generally makes a device for every wish and fancy a consumer can have.
 
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I kind of disagree. Because Windows is so widespread, when you ran into a problem (which is something common for the platform :rolleyes:) you get tons and tons of threads from other users when you look it up on google.
 
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I don't think this is much different then any other computer company. To me its Apple's customer support, not the online community. Don't get me wrong, I appreciate all the knowledge sharing here at MR but I also found help on Dell and Razer forums.
 
Perhaps Apple users all go to MR so it appears that we have a louder voice?
 
Perhaps Apple users all go to MR so it appears that we have a louder voice?
I'd look at from a percentage basis: a greater percentage of Mac users are fanatics than Wintel users. It may be that having a diffuse manufacturing base and diffuse software base is the cause of less fandom in Wintel, but in any case people who love Apple really love Apple. (I have been using Apple products for around thirty years and my daughter is now an Apple Genius. I think that says something about brand loyalty.)
 
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