Is there a way to discriminate incoming from outgoing calls?

Discussion in 'iPhone' started by Julien, Jul 11, 2007.

  1. Julien macrumors G3

    Julien

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    Jun 30, 2007
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    Atlanta
    #1
    This seems strange that there is no to tell an incoming form outgoing or am I missing something. Why aren’t they deferent colors (green for incoming) like missed calls (red) with in and out buttons (like missed). Not a big deal but it seems so simple and obvious to be able to implement.
     
  2. mpw Guest

    Joined:
    Jun 18, 2004
    #2
    Yeah, if your phone is ringing it's incoming, if you dialed a number and their phone is ringing it's outgoing.
     
  3. Julien thread starter macrumors G3

    Julien

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    Atlanta
    #3
    I'm referring to the Recent lits outlined in my first post. Please read before posting.
     
  4. mpw Guest

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    #4
    Nevaaaaaar!
     
  5. gavd macrumors 6502a

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    #5
    You never made any mention of the 'Recent list'. ;)
     
  6. gr8tfly macrumors 603

    gr8tfly

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    #6
    Good point. Looks like in/out are black and only missing are red. If you click on the "info" triangle, the info sheet says what it is at the top. But, I think you mean in the list.

    Might be good for Apple iPhone feedback.

    I'd place odds on an improvement like that showing up soon, done in some elegant way. Some of the more "obvious" stuff left out or which could be improved slightly probably were to leave it as simple as possible for first impressions. This is a new device and it is hitting a market closer to the type of target a default configured Mac is sold to - think one-button mouse. I think that's the "I'm tired of my cell phone, need more done, but intimidated by the current crop of "smartphone"" crowd. Just IMHO, knowing how I've seen their systems develop over time.
     
  7. Julien thread starter macrumors G3

    Julien

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    #7
    Where is the "info" triange? I only have All-Missed-Clear at the top and the > key beside the name to go to Contact info.
     
  8. Gonzlobo Suspended

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    May 9, 2007
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    Albuquerque
    #8
    Great post
    -signed Mr. Obvious
     
  9. diamond.g macrumors 603

    diamond.g

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    #9
    That > is the info triangle. Underneath the name should be the time of the call. But current;y there is no way of telling if the call was incoming or outgoing.
     
  10. o98eclipse macrumors newbie

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    Jun 28, 2007
    Location:
    DOWNTOWN, SAN DIEGO
    #10
    Here you go!

    Let's help the guy/girl out!

    Yes there is a way to distinguish whether it is incoming or outgoing. Just click on the ">" symbol under the contact you want to find incoming/outgoing. At the top it says "Incoming Call" or "Outgoing Call"
     
  11. diamond.g macrumors 603

    diamond.g

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    #11
    So then how do you tell when it groups the calls together?
     
  12. o98eclipse macrumors newbie

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    DOWNTOWN, SAN DIEGO
    #12
    That's a great question.. You can't... That would be the flaw. When it groups them together it only tells you the most recent one whether it was outgoing or incoming.
     
  13. ddd269 macrumors regular

    ddd269

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    Jun 5, 2007
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    Torrance, CA
    #13
    Regardless how you can identify incoming/outgoing with the "info arrow"... It is kind of backwards that you can't identify the calls from the list. Especially when the calls are grouped like a few of you mentioned.

    Hope this will be fixed soon along with the other flaws.
     
  14. McGarvels macrumors 6502

    McGarvels

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    Nov 10, 2006
    Location:
    Irvine, CA
    #14
    This should be an easy software update right? I would really like this feature. I understand it doesn't take that long to hit the ">" but I'd rather just have that info at a quick glance from the recents list.

    P.S. ddd269, you live in an awesome town :D
     
  15. mcdj macrumors 604

    mcdj

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    Jul 10, 2007
    Location:
    NYC
    #15
    And while we're adding stuff to the Recents view, gimme a flippin call duration will yaz Apple? Or at least put it in the detail. Somewhere!
     
  16. sonictonic macrumors 6502a

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    Central Coast, California
  17. spencecb macrumors 6502a

    spencecb

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    Nov 20, 2003
    #17
    Perhaps you should read before posting as well. I believe the word you were looking for in your title was "differentiate," not "discriminate." Proper word useage goes a long way.
     
  18. mugwump macrumors regular

    Joined:
    Jan 10, 2004
    #18
    I think other items in the phone section need some massaging.

    It's impossible to tell at a glance if there are any voicemails waiting, since the number on the phone icon also shows missed calls.
     
  19. spencecb macrumors 6502a

    spencecb

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    Nov 20, 2003
    #19
    I thought the same thing at first, but it would clutter up the interface if you had all these different numbers telling you the difference between missed calls and voicemails. It really is not difficult to simply tap the phone icon, and then everything is properly displayed for you.
     
  20. Julien thread starter macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #20
    It IS proper word usage.

    dis·crim·i·nate

    2. to note or observe a difference; distinguish accurately: to discriminate between things.
    –verb (used with object)
    3. to make or constitute a distinction in or between; differentiate: a mark that discriminates the original from the copy.
    4. to note or distinguish as different: He can discriminate minute variations in tone.
     
  21. Avatar74 macrumors 65816

    Avatar74

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    Feb 5, 2007
    #21
    Incorrect. If you have voicemails waiting, a number appears over the Voicemail icon which appears in the Phone mode (far right) on the same menubar as your Recents... so you can see both at the same time.

    If you've never seen this, you haven't had any unheard voicemails waiting.
     
  22. ddd269 macrumors regular

    ddd269

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    Torrance, CA
    #22
    I hope the update is coming soon... anybody heard anything?

    Thanks McGarvels, Torrance is nice... But you have Disneyland and Knott's Berry Farm!
     
  23. mugwump macrumors regular

    Joined:
    Jan 10, 2004
    #23
    Um, Avatar74, obviously I was referring to the home screen. I assume that's the purpose of having a number on the phone icon.

    On that home screen, the only important item is if there is a waiting voicemail. All phones have some sort of symbol for this, Apple's is hidden because it may be a voicemail, or that number may be only a recent call.

    Odd.
     
  24. Avatar74 macrumors 65816

    Avatar74

    Joined:
    Feb 5, 2007
    #24
    Actually that's kind of ergonomically smart...and I'm not saying that just to blow RDF up your butt. Think about this...

    Whether you missed a call or a voicemail, either way you missed a call. Either you want to know what you missed or you don't... so what difference does it make?

    Rather than cluttering the front display, they've alerted you to something that requires your attention. Go into the phone in one click and then see the detail of what you missed. How difficult is that?

    The problem is that you can really clutter an interface just like you can clutter a Powerpoint presentation if you try to put EVERY level of information on one screen. I can't begin to tell you how quickly people get lost when idiots design powerpoint presentations that do not keep information hierarchically organized and instead put up bullet points with entire paragraphs that they read word-for-word. Same thing here... If you missed anything relating to phonecalls, iPhone tells you. One click takes you into more detail.

    I'm a bit like that Dr. House guy on Fox who says "everybody lies." When someone tells you they want a tiny keyboard, do they really understand why, or what kind of convenience is it they're REALLY looking for and is there a better way to satisfy that need? The problem is that people are very bad at articulating what it is that truly makes them happy. Often they think in terms of features, but study after study after study shows its not individual bells and whistles but the overall user experience and design ergonomics that make the biggest impact in their overall satisfaction with a product.

    People often say they want one thing, when in reality they are better satisfied/served by another, and even still do something else... I bet if you survey 100 people about the features and ask them if they think there should be two separate indicators, a majority will say yes. But if you survey the same 100 people and ask if they find it convenient and easy to have one indicator that alerts you to a missed call or voicemail, a majority will answer yes. The difference is in how the solution is presented (in this case, how the question is phrased). If you replace the words "are you satisfied" in a survey question with "how disssatisfied are you", and leave the rest of the question the same... watch what happens to the results!

    And even still, if you put the phone in front of 100 people with an indicator showing a "1" in the phone, a majority will click the phone icon to find out what they missed... and they won't find it tremendously difficult or frustrating to do so because once they get there, the information is usefully and very clearly segregated in an immediately understandable way (what I said about the indicators being separated in the phone submenu).

    Companies go down so many wrong corridors of design by listening to the first poorly conceived idea that is put forth without really getting at the root of the problem. If Apple stuck every indicator suggested on these boards onto the iPhone it would look like a freaking christmas tree riddled with lights and messages that no one can really make any sense from.

    Keeping it organized makes it so easy to use that the time lost in pressing one freaking button is gained back tenfold by everything else that's ergonomically organized... not the least of which is the information in each detailed view of each missed call or voicemail. For example: Even if caller ID is blocked (i.e. name not retrieved), did you notice that the detail view displays what city and state the call was from based on the area code? What if someone suggested we put this on the front screen because they thought it was useful? Sure it's useful... But the real issue is: At what LEVEL in the hierarchy of information management is such information MOST useful?

    Keeping data and information organized in nested hierarchies by level of goes a LONG way toward maximizing the user experience.
     
  25. iPhown macrumors newbie

    Joined:
    Jul 24, 2008
    #25
    BTW, spencecb, I think you misspelled "usage". As you well know of course, "proper word useage(sic) goes a long way".

    Holy cow! Discriminate/Differentiate, is really worth discriminating, er I mean differentiating?

    Hah, I kill myself!
     

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