Is this a new Retina Display defect? Horizontal Lines on Samsung with Pix.

Discussion in 'MacBook Pro' started by Nicklaus, Aug 15, 2012.

  1. Nicklaus macrumors 6502

    Nicklaus

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    Jun 19, 2010
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    Winter Park
    #1
    I just noticed when I was working on something red in photoshop in full screen mode. Some horizontal lines down where the dock is. After I noticed it I made a full screen with different colors and its there but just not as noticeable. Its in all apps and all the time. Is this a new defect? Could this be a software or firmware problem or should I take it back? This is my second the first one had terrible ghosting and I would hate to risk getting another bad one and have to keep exchanging them if it might become fixed on its own.
     

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  2. AZREOSpecialist macrumors 68000

    AZREOSpecialist

    Joined:
    Mar 15, 2009
    #2
    That definitely looks shady. I would take it to an Apple store ASAP.
     
  3. gmanist1000 macrumors 68030

    gmanist1000

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    Sep 22, 2009
    #3
    Looks like a defect to me. Third time's the charm?
     
  4. Roman2K~ macrumors 6502a

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    Mar 11, 2011
  5. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #5
    I'm not running it, but checked out the thread anyway thanks for the link. Mine is a static issue, it remains with the lines on the screen at all times and they don't move. Reminds me of the issue I have with my 27" iMac that has developed a purple line but its vertical. The apple store says that particular problem cant be repaired and would need a new monitor.
     
  6. Roman2K~, Aug 15, 2012
    Last edited: Aug 15, 2012

    Roman2K~ macrumors 6502a

    Joined:
    Mar 11, 2011
    #6
    I see. Are these lines present while booting on the all-white screen? Can you try gfxCardStatus, alternating between the iGPU and dGPU? Not that it would solve the problem but it could help determine if it's a GPU defect.
     
  7. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #7
    Just installed it and switched between the two modes and its on both. I can't say for sure about the boot screen I can't see the line on white or light grey just dark colors. It is present though when I switch resolutions in the display preferences and the screen flashes briefly blue as the modes change.
     
  8. dade247 macrumors member

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    Jul 23, 2012
  9. ixodes macrumors 601

    ixodes

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    Jan 11, 2012
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    Pacific Coast, USA
    #9
    Two of the five we have at the office were like that. Apple replaced them and now we are fine.
     
  10. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #10
    Good to know, thanks for the help. By chance do they have some secret stock of them at the stores? It says that none are available for pickup and they are a 7 day wait to ship.
     
  11. dade247 macrumors member

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    Jul 23, 2012
    #11
    do you have a stock model?
     
  12. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #12
    Yes the base model retina.
     
  13. dade247 macrumors member

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    Jul 23, 2012
    #13
    definitely in store
     

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