Is this normal when ordering from Apple's website?

Discussion in 'iPhone' started by tensiondeadache, Oct 17, 2012.

  1. tensiondeadache macrumors regular

    Joined:
    Sep 18, 2012
    Location:
    Southern California
    #1
    Ok, so I gave up hope of finding a phone in any store, and broke down and ordered a 32GB Black AT&T iPhone 5 from apple.com. It debited the money from my card, took me to a screen with a confirmation number and assured me my order was "processing." After 24 hours, I have not received a confirmation email of any kind. Is that normal (seeing as how they email you a receipt after a .99 iTunes purchase)?

    Thanks to anyone who can answer.
     
  2. Ntombi macrumors 68030

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #2
    I generally get a confirmation e-mail from apple.com within 30 minutes of ordering, and the same happened with my iPhone order. I got that within 5 minutes.

    What happens when you input the confirmation number, or check your account at apple.com?
     
  3. tensiondeadache thread starter macrumors regular

    Joined:
    Sep 18, 2012
    Location:
    Southern California
    #3
    It shows the order and says its in the processing stage.
     
  4. stuaz macrumors 6502

    Joined:
    Jun 16, 2012
    #4
    Give them a ring if in doubt.
     
  5. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #5
    If it appears when you login using you're apple ID, then you are fine, but as suggested if you have any doubts at all, make a call....It can't hurt to double check when $$$ is involved.
     
  6. Ntombi macrumors 68030

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #6
    Yeah, if your account shows the order, you're fine, but there's no harm in calling 1-800-MY-APPLE if you want to reassure yourself.


    I'd probably call, even though I'd know it'd be fine.:eek:
     
  7. tensiondeadache thread starter macrumors regular

    Joined:
    Sep 18, 2012
    Location:
    Southern California
  8. neilpatel2009 macrumors newbie

    Joined:
    Oct 12, 2011
    #8
    check spam i once had an order for my retina macbook go to it
     
  9. tensiondeadache thread starter macrumors regular

    Joined:
    Sep 18, 2012
    Location:
    Southern California
    #9
    ok didn't think of that.

    ----------

    Sure enough, there it is! Thanks man.
     

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