The glass shatter on the screen is similar to what i saw when i dropped my iPhone from about 5/6 foot, if not a little more widespread, mine was mainly isolated to one half of the screen. Not sure about the whole top and bottom segments "falling" off though, that doesn't look like a "simple drop". What height did she say she dropped it from?
She's 17 and of course it is never her faultI don't understand. How can someone wreck their property[or their parents if your daughter is still a teen/kid] like that?
My guess is a small crack in the glass from an accidental drop that she didn't feel was big enough to warrant the replacement she felt she deserved followed by being thrown at the ground a couple times to try to make the damage bad enough that insurance would replace it, but going a bit to far.I don't understand. How can someone wreck their property[or their parents if your daughter is still a teen/kid] like that?